Instructional Design Intern: Build Training & Analytics

takealot.com; Cape Town; On-site; ZAR 45,000 - 67,000; Full time

Benefits offered by this job

Mentorship Program

Online Learning

Total Remuneration Package

Counselling & Support

Free parking

Job summary

Takealot Group is offering an 18-month internship in Cape Town for an aspiring Instructional Designer. You'll design and update interactive training, develop SOPs, and build dashboards to track learning metrics across Operations, Supply Chain, and IT teams.

You'll work with cross-functional teams, gather training requirements, and contribute to performance improvement initiatives while learning from seasoned professionals in a fast-paced e-commerce environment.

Qualifications

• N6 in Instructional Design, Adult Education, Educational Technology, HRD, or related field.
• Familiarity with adult learning theories and workplace learning principles.

Responsibilities

• Design, develop, and update interactive training materials and SOPs for operational and corporate teams.
• Collect, analyze, and present learning data to support decision-making and improvement.
• Collaborate with Operations, Supply Chain, Logistics, IT, Facilities, Health & Safety, and HR to gather training requirements.
• Prepare reports, dashboards, and presentations communicating learning metrics to stakeholders.
• Support development, review, and maintenance of SOPs and process documentation across units.
• Monitor KPIs and identify learning opportunities, skill gaps, and corrective actions.
• Identify root causes of performance gaps and propose instructional solutions.

Skills

Computer Literacy

Software Proficiency

Communication

Time Management

Analytical Skills

Educational & Socioeconomic理解

Education

N6 in Instructional Design

Tools

Articulate Storyline

Rise

Canva

LMS

Job description

Takealot Group is offering an 18-month internship in Cape Town for an aspiring Instructional Designer. You'll design and update interactive training, develop SOPs, and build dashboards to track learning metrics across Operations, Supply Chain, and IT teams.

You'll work with cross-functional teams, gather training requirements, and contribute to performance improvement initiatives while learning from seasoned professionals in a fast-paced e-commerce environment.