Installations Technician - Winelands

Architectural Services; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading architectural firm in Cape Town is seeking an experienced Installations Technician. The ideal candidate will have at least 5 years of experience in alarm installations, possess sound knowledge of various alarm systems and maintain excellent customer relations. The role involves programming alarm systems, performing installations, and ensuring high standards of service. This position offers a full-time employment opportunity with a focus on engineering and technology in a dynamic environment.

Qualifications

• Minimum 5 years’ experience as an alarm technician.
• Valid driver's licence essential.
• Sound knowledge of various alarm systems and equipment.

Responsibilities

• Perform alarm installations as per quotations.
• Program alarm panels as per specifications.
• Complete invoices and job cards after installations.

Skills

Programming

Wiring

Fault finding

Customer focus

Interpersonal skills

Education

Matric or equivalent

PSIRA registration (Grade C)

Tools

CCTV systems

Intercom systems

Access control

DSC systems

FBI systems

CADDX systems

IDS systems

Paradox systems

Telecom systems

Job description

INSTALLATIONS TECHNICIAN

Reports to: Technical Manager

Qualification & Experience

• Matric or equivalent
• Minimum 5 years’ experience as an alarm technician
• Extensive programming, wiring, installations and fault finding experience

Job Requirements & Other Attributes

• Valid driver’s licence essential
• Must be PSIRA registered (Grade C)
• Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Telecom systems
• Knowledge of CCTV, Intercom systems and access control advantageous
• Able to work standby as and when required

Internal Clients

• Installations
• Servicing
• Investigations
• Operations
• Technical Trainer

External Clients

• FADT customers
• Suppliers

Duties (Technical)

• Perform alarm installations as per quotation
• Program alarm panels / system as per specifications
• Issue clients with quotes on site for additional equipment if necessary
• Plan the cable runs with the wireman
• Obtain customer codes before attending a call daily and when on Standby
• Complete handovers
• Complete invoices and job cards after every installation
• Provide feedback to Manager / Supervisor and Call Centre upon completion of a call

Performance Standards (Technical)

• Ensure that installation corresponds to Sales Rep’s quotation
• Ensure that alarms are programmed according to FADT prescribed standards
• Ensure that the correct details are quoted
• Adhere to SHE requirements at all times
• Ensure that the correct customer details are obtained prior to attending the call
• Ensure that handovers, invoices and job cards are completed accurately and within prescribed standards
• Ensure that feedback is provided timeously to the relevant parties

Duties (General)

• Download cites every morning
• Keep stock up to date and assist storeman with stock take
• Keep the company vehicle clean
• Submit petrol slips

Performance Standards (General)

• Ensure that stock is up to date at all times and report any discrepancies
• Ensure that the company vehicle is clean at all times
• Ensure that petrol slips are submitted weekly

Competencies (technical & Behavioural)

• Action Oriented
• Priority setting
• Customer Focus
• Planning
• Interpersonal savvy
• Approachability
• Functional / Technical Skills
• Delegation
• Informing
• Planning

Additional statements

• We reserve the right not to make an appointment to any advertised position. Preference is given to existing employees at all times; the choice is purely on merit. Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
• Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
• Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Seniorities & Employment

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Architecture and Planning

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Cape Town, Western Cape, South Africa