Installation and Repair Specialist - Connectivity Solutions

Placements24; Kempton Park; Hybrid; ZAR 270,000 - 360,000; Full time

Benefits offered by this job

Hybrid work

Certifications support

Tools provided

Health benefits

Paid annual leave

Growth opportunities

Job summary

Placements24 in Tembisa, Gauteng, seeks an Installation and Repair Specialist to deploy and maintain connectivity hardware, including routers, switches, modems, and wireless access points. The role blends fieldwork with office support to ensure reliable client networks.

The ideal candidate will diagnose, repair, and upgrade systems, document configurations, and assist end-users. A valid driver’s license, TCP/IP knowledge, and customer focus are essential; hybrid work and development

Qualifications

• Strong understanding of TCP/IP networking and network protocols.
• Experience with VoIP and related hardware is advantageous.
• Practical skills in installing and cabling network equipment.
• Familiar with diagnostic tools for network analysis and troubleshooting.
• Excellent customer service and communication abilities.

Responsibilities

• Install, configure, and test networking hardware (routers, switches, modems, APs).
• Diagnose and resolve connectivity issues, and perform repairs as needed.
• Maintain and upgrade existing communication systems and infrastructure.
• Respond to service calls promptly with minimal client disruption.
• Document installations, repairs, and configurations clearly.
• Provide basic user training on system operation.

Skills

TCP/IP knowledge

Network protocols

VoIP systems

Hardware installation

Diagnostics tools

Customer service

Job description

About the Role

Our client is seeking a dedicated Installation and Repair Specialist to join their growing team in Tembisa, Gauteng . This role focuses on the deployment and upkeep of advanced connectivity solutions, including networking hardware, communication systems, and related infrastructure. The ideal candidate will possess a keen eye for detail and a robust understanding of modern communication technologies. This position offers a unique blend of field-based work and office-based technical support, contributing to the seamless operation of vital services for our diverse clientele. You will be a key player in ensuring our clients maintain reliable and efficient connectivity, which is crucial in today's interconnected world. We are looking for someone who is proactive, meticulous, and passionate about delivering high-quality technical services. This is a fantastic opportunity to advance your career in a field that is constantly evolving, with a company committed to innovation and employee well-being. Join us in Tembisa and make a tangible impact on critical infrastructure projects.

Key Responsibilities

• Install, configure, and test new connectivity hardware, including routers, switches, modems, and wireless access points.
• Perform diagnostics and troubleshooting for network connectivity issues, resolving hardware and software faults.
• Conduct routine maintenance and upgrades on existing communication systems and infrastructure.
• Respond to service calls and repair requests promptly, ensuring minimal disruption to client operations.
• Work collaboratively with the technical support team to resolve escalated issues.
• Maintain accurate inventory of equipment and parts, ensuring stock levels are adequate for service needs.
• Document installation processes, repair actions, and system configurations meticulously.
• Provide basic technical guidance and training to end-users on system operation.
• Adhere to all safety protocols and company standards during field operations.
• Contribute to the continuous improvement of installation and repair procedures.

Requirements

• Proven experience in installing, maintaining, and repairing networking or telecommunication equipment.
• Strong understanding of TCP/IP networking, common network protocols, and wireless technologies.
• Familiarity with diagnostic tools and software for network analysis and troubleshooting.
• Excellent practical skills in hardware installation and cabling.
• Ability to read and interpret technical diagrams and manuals.
• Strong customer service orientation with excellent communication skills.
• Must possess a valid driver's license and have reliable transportation.
• Ability to work effectively both independently and as part of a team.
• Experience with VoIP systems and related hardware is a plus.
• Located within or willing to commute regularly to Tembisa, Gauteng

Benefits

• Competitive salary package.
• Hybrid work model allowing for flexibility.
• Opportunities for professional development and certifications.
• Company-provided tools and necessary equipment.
• Health and wellness benefits.
• Paid annual leave.
• Exposure to cutting-edge connectivity technologies.
• Supportive team environment with opportunities for growth.