About the Role
Our client is a rapidly expanding telecommunications provider seeking a dedicated Installation Technician to join their operations team in Tembisa, Gauteng . This role is crucial for ensuring the seamless deployment and functionality of our cutting-edge network infrastructure. You will be responsible for installing, configuring, and maintaining telecommunications equipment at various customer premises and network points. The ideal candidate is hands‑on, possesses strong technical aptitude, and thrives in a field‑based role that requires problem‑solving and excellent customer interaction skills. This is an exciting opportunity to be part of a company that is shaping the future of connectivity in Gauteng . We value individuals who are proactive, reliable, and committed to delivering high‑quality installations and exceptional service. Your work will directly impact customer satisfaction and the reliability of our services. This position offers a blend of on‑site work and occasional remote coordination.
Key Responsibilities
- Install, terminate, and test copper and fiber optic cabling according to industry standards and company specifications.
- Mount and connect telecommunications equipment, including routers, switches, modems, and wireless access points.
- Configure network devices and perform initial system tests to ensure proper functionality.
- Troubleshoot and resolve installation‑related issues, identifying and rectifying faults in cabling or equipment.
- Conduct site surveys to assess installation requirements and identify potential challenges.
- Maintain detailed records of installations, including network diagrams, cable routes, and equipment configurations.
- Adhere strictly to safety protocols and company policies while performing duties at customer sites or public areas.
- Provide basic technical support and guidance to customers on equipment usage and network connectivity.
- Collaborate with dispatch and support teams to manage installation schedules and address client concerns.
- Manage and maintain inventory of installation tools, equipment, and materials.
Requirements
- Proven experience in telecommunications installation, cabling, or related field service work.
- Solid understanding of telecommunications hardware, networking principles, and cabling standards (e.g., CAT5e, CAT6, fiber optic).
- Proficiency in using installation tools and testing equipment such as cable testers, crimpers, and fusion splicers.
- Ability to interpret technical drawings, schematics, and installation guides.
- Strong problem‑solving skills and attention to detail.
- Excellent customer service and communication skills, with a professional demeanor.
- Must possess a valid driver's license and maintain a good driving record.
- Willingness to work flexible hours and travel within the Tembisa and Gauteng region.
- Physical ability to climb ladders, work in confined spaces, and lift moderately heavy equipment.
- Basic knowledge of IP networking and common network protocols is advantageous.
Benefits
- Competitive annual salary and performance‑based bonuses.
- Company‑provided vehicle for work purposes.
- Health insurance and retirement savings plan options.
- Paid training and opportunities for industry certifications.
- Tools and equipment provided for all installation tasks.
- Supportive team environment with regular performance feedback.
- Opportunities for career advancement within a growing company.
- Uniform and necessary safety gear supplied.
- Annual leave and public holiday off.
- Employee wellness program participation.