About the Role
Our client is a rapidly expanding telecommunications provider seeking a dedicated Installation Technician to join their operations team in Tembisa, Gauteng . This role is crucial for ensuring the seamless deployment and functionality of our cutting-edge network infrastructure. You will be responsible for installing, configuring, and maintaining telecommunications equipment at various customer premises and network points. The ideal candidate is hands-on, possesses strong technical aptitude, and thrives in a field-based role that requires problem-solving and excellent customer interaction skills. This is an exciting opportunity to be part of a company that is shaping the future of connectivity in Gauteng . We value individuals who are proactive, reliable, and committed to delivering high-quality installations and exceptional service. Your work will directly impact customer satisfaction and the reliability of our services. This position offers a blend of on-site work and occasional remote coordination.
Key Responsibilities
- Install, terminate, and test copper and fiber optic cabling according to industry standards and company specifications.
- Mount and connect telecommunications equipment, including routers, switches, modems, and wireless access points.
- Configure network devices and perform initial system tests to ensure proper functionality.
- Troubleshoot and resolve installation-related issues, identifying and rectifying faults in cabling or equipment.
- Conduct site surveys to assess installation requirements and identify potential challenges.
- Maintain detailed records of installations, including network diagrams, cable routes, and equipment configurations.
- Adhere strictly to safety protocols and company policies while performing duties at customer sites or public areas.
- Provide basic technical support and guidance to customers on equipment usage and network connectivity.
- Collaborate with dispatch and support teams to manage installation schedules and address client concerns.
- Manage and maintain inventory of installation tools, equipment, and materials.
Requirements
- Proven experience in telecommunications installation, cabling, or related field service work.
- Solid understanding of telecommunications hardware, networking principles, and cabling standards (e.g., CAT5e, CAT6, fiber optic).
- Proficiency in using installation tools and testing equipment such as cable testers, crimpers, and fusion splicers.
- Ability to interpret technical drawings, schematics, and installation guides.
- Strong problem-solving skills and attention to detail.
- Excellent customer service and communication skills, with a professional demeanor.
- Must possess a valid driver's license and maintain a good driving record.
- Willingness to work flexible hours and travel within the Tembisa and Gauteng region.
- Physical ability to climb ladders, work in confined spaces, and lift moderately heavy equipment.
- Basic knowledge of IP networking and common network protocols is advantageous.
Benefits
- Competitive annual salary and performance-based bonuses.
- Company-provided vehicle for work purposes.
- Health insurance and retirement savings plan options.
- Paid training and opportunities for industry certifications.
- Tools and equipment provided for all installation tasks.
- Supportive team environment with regular performance feedback.
- Opportunities for career advancement within a growing company.
- Uniform and necessary safety gear supplied.
- Annual leave and public holiday off.
- Employee wellness program participation.