Installation & Maintenance Specialist

Placements24; Cape Town; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Company vehicle

Fuel allowance

Medical aid

Provident fund

Annual leave

Job summary

Placements24 is recruiting an Installation & Maintenance Specialist for our client in Cape Town. The hybrid role combines on-site client visits with remote support to install, configure, and maintain cutting-edge network equipment and systems.

You will work with a dedicated team to ensure reliability and performance of client networks. The ideal candidate has proven experience with network hardware and software, strong diagnostics skills, and the ability to troubleshoot and resolve issues

Qualifications

• Experience installing and maintaining telecom or network equipment.
• Strong understanding of network protocols, hardware, and software.
• Proficient in using diagnostic tools and network analysis software.
• Able to troubleshoot, diagnose, and resolve issues efficiently.

Responsibilities

• Install, configure, and commission network equipment at client sites per specs.
• Perform routine maintenance, diagnostics, and software updates.
• Troubleshoot hardware and software issues on existing infrastructure.
• Respond to service calls with on-site and remote support.
• Collaborate with project management to deliver on time and budget.
• Maintain detailed records of installation and maintenance activities.
• Provide guidance to junior technicians and client personnel.
• Identify opportunities for system upgrades to improve network efficiency.

Skills

Network protocols

Hardware & software

Diagnostics tools

Troubleshooting

Team collaboration

Communication skills

Customer service

Travel readiness

Education

CCNA certification

Network+ certification

Tools

Diagnostic tools

Network analysis software

Job description

About the Role

Our client, a leading provider of sophisticated telecommunications infrastructure, is seeking a dedicated Installation & Maintenance Specialist to join their team in **Cape Town**. This is a hybrid role, requiring a balance of on-site client visits and remote support. You will be responsible for the installation, configuration, and ongoing maintenance of cutting-edge network equipment and systems. This role demands a proactive approach to ensure the reliability and performance of our clients' networks. You will work closely with a dedicated team to deliver exceptional service and support, troubleshooting issues and implementing solutions efficiently. The successful candidate will thrive in a fast-paced environment and possess a strong technical aptitude for network hardware and software. This position offers the opportunity to work with diverse technologies and contribute to the seamless operation of critical communication systems.

Key Responsibilities

• Install, configure, and commission network equipment at client sites according to project specifications and industry standards.
• Perform routine maintenance checks, diagnostics, and system updates to ensure optimal performance and prevent potential issues.
• Troubleshoot and resolve hardware and software issues related to network installations and existing infrastructure.
• Respond to service calls and emergency situations, providing timely and effective on-site and remote support.
• Collaborate with the project management team to ensure successful project delivery within timelines and budget.
• Maintain detailed records of all installation, maintenance, and repair activities.
• Provide technical guidance and support to junior technicians and client personnel.
• Identify opportunities for system upgrades and improvements to enhance network efficiency and security.

Requirements

• Proven experience in installing and maintaining telecommunications or network equipment.
• Strong understanding of network protocols, hardware, and software.
• Proficiency in using diagnostic tools and network analysis software.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Good communication and customer service skills.
• Flexibility to travel to client sites within the **Western Cape** and occasionally beyond.
• Relevant industry certifications (e.g., CCNA, Network+) are a plus.
• Ability to work effectively in a hybrid model, balancing remote tasks with on-site responsibilities.

Benefits

• Competitive annual salary and potential for performance-based incentives.
• Comprehensive medical aid and provident fund.
• Opportunities for professional development and advanced training.
• Company vehicle and fuel allowance for site visits.
• A collaborative and supportive team environment.
• Exposure to state-of-the-art network technologies.
• Annual leave and public holiday benefits.