Inside Sales & Order Administration Specialist

The Talent Room; George; On-site; ZAR 150,000 - 210,000; Full time

Job summary

The Talent Room is seeking an Internal Sales Administrator in George to support the sales team from enquiry to delivery. The role requires strong organisation, customer service focus and attention to detail in a fast-paced environment.

Responsibilities include handling customer enquiries, preparing quotations, processing orders, coordinating with production and logistics, and maintaining accurate customer records using ERP and MS Office tools.

Qualifications

• Grade 12 (Matric) is required.
• Preferably a relevant qualification in Sales or Business Administration.
• Experience in internal sales or sales administration is an advantage.
• Experience in aluminium, hardware, building materials, manufacturing or construction is advantageous.
• Proficient with Microsoft Office and ERP systems.

Responsibilities

• Assist walk-in, telephonic and email customers professionally.
• Build and maintain strong customer relationships.
• Provide product information and technical guidance where applicable.
• Resolve customer queries efficiently.
• Prepare quotations accurately and timeously.
• Process customer sales orders and follow up on quotations.
• Coordinate with production and warehouse regarding order status.
• Capture sales orders on the ERP system and verify pricing.
• Maintain customer files and compile reports as required.
• Coordinate stock and logistics, including deliveries and collections.
• Support external sales representatives and cross-department collaboration.

Skills

Microsoft Excel

Microsoft Outlook

Microsoft Word

ERP system

Customer service

Education

Grade 12 (Matric)

Relevant qualification in Sales/Business Administration (adv)

Internal Sales/Sales Administration experience (adv)

Tools

ERP system

Job description

The Talent Room is seeking an Internal Sales Administrator in George to support the sales team from enquiry to delivery. The role requires strong organisation, customer service focus and attention to detail in a fast-paced environment.

Responsibilities include handling customer enquiries, preparing quotations, processing orders, coordinating with production and logistics, and maintaining accurate customer records using ERP and MS Office tools.