In-Store Sales & Customer Order Specialist

ASSA ABLOY; Wes-Kaap; Presencial; ZAR 167.000 - 234.000; Jornada completa

Descripción de la vacante

ASSA ABLOY is seeking a Branch Administrator to provide frontline customer service, handle invoicing, process orders, and support branch operations. You will maintain stock records, price knowledge, and coordinate with internal teams in a busy environment.

Key tasks include greeting customers, answering calls, upselling, and ensuring timely order progress and KPI achievement. Some periods may require additional admin duties and stock takes.

Formación

• Grade 12/Matric required.
• Valid Code 8 driver’s license required.

Responsabilidades

• Greet and attend to customers promptly and professionally.
• Telephone calls to be answered promptly.
• Maintain up-to-date knowledge of products, pricing and promotions.
• Invoicing orders and communicating progress to customer/Rep.
• Check orders when handing stock over and coordinate stock when needed.
• Upsell and cross-sell products where appropriate.
• Follow Company policies and procedures and meet KPIs.
• Assist with branch administration during absences and stock takes.

Conocimientos

Sales targets

Verbal & written communication

Cross-selling / upselling

Invoicing / order checking

MS Office

SAP

Time management

Customer service

Educación

Grade 12/Matric

Herramientas

SAP

MS Office

Descripción del empleo

ASSA ABLOY is seeking a Branch Administrator to provide frontline customer service, handle invoicing, process orders, and support branch operations. You will maintain stock records, price knowledge, and coordinate with internal teams in a busy environment.

Key tasks include greeting customers, answering calls, upselling, and ensuring timely order progress and KPI achievement. Some periods may require additional admin duties and stock takes.