Branch Administrator

Sons Group; Pretoria; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Sons Group is seeking a Branch Administrator in Pretoria to keep workshops operating smoothly. You will manage job cards, handle customer communications, and coordinate with insurers on claims and payments, while maintaining accurate records and supporting branch reporting.

The role requires automotive-administrative experience, strong MS Office skills, and excellent communication. You will multitask in a fast-paced environment with attention to detail, contributing to efficient branch

Qualifications

• Previous administrative experience, preferably in automotive
• Strong computer skills (MS Office, job card systems)
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Attention to detail and accuracy

Responsibilities

• Manage job card lifecycle from booking to invoicing
• Handle customer communications and updates
• Coordinate with insurers on claims and payments
• Maintain accurate records and filing systems
• Support the branch manager with reporting
• Manage workshop scheduling and resource allocation

Skills

Administrative experience

Communication

Customer service

Multitasking

Attention to detail

Tools

MS Office

Job card systems

Job description

Branch Administrators are the operational backbone of our workshops. You'll manage job cards, customer communications, scheduling, and administrative processes that keep the branch running smoothly.

Responsibilities:

• Manage job card lifecycle from booking to invoicing
• Handle customer communications and updates
• Coordinate with insurers on claims and payments
• Maintain accurate records and filing systems
• Support the branch manager with reporting
• Manage workshop scheduling and resource allocation

Requirements:

• Previous administrative experience, preferably in automotive
• Strong computer skills (MS Office, job card systems)
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Attention to detail and accuracy