In-Store Personal Concierge & Customer Experience Pro

OneCart PTY; East London; On-site; ZAR 100,000 - 145,000; Full time

Job summary

OneCart PTY is seeking an in-store Personal Shopper in East London to advise customers, assist with order preparation and handling payments. The role emphasizes excellent communication and proactive service to ensure a smooth shopping experience.

Please note the position requires in-store presence during working hours and attention to detail to resolve issues and uphold company standards.

Qualifications

• Matric or equivalent required.
• Must be based in the area or neighboring locations.
• Fluent in English.
• Ability to type in full sentences.

Responsibilities

• Give product advice and guidance to customers.
• Prepare orders for delivery and assist with payments in-store.
• Respond promptly to customer complaints and requests.
• Advise customers on suitable substitutes for unavailable products.
• Report customer issues and stock shortages to management.
• Engage with customers and follow special instructions.

Skills

Customer service

Communication

Attention to detail

Team orientation

Education

Matric

Job description

OneCart PTY is seeking an in-store Personal Shopper in East London to advise customers, assist with order preparation and handling payments. The role emphasizes excellent communication and proactive service to ensure a smooth shopping experience.

Please note the position requires in-store presence during working hours and attention to detail to resolve issues and uphold company standards.