In-Store Customer Service & Merchandising Associate

Cashbuild Limited; Jozini; On-site; ZAR 56,000 - 89,000; Full time

Job summary

Cashbuild Limited is seeking a General Assistant for external applications. The role centers on delivering comprehensive customer service in-store, merchandising stock, labeling shelf prices, and maintaining housekeeping within a designated area.

Applicants should have Grade 10/NQF 3 with 1 year experience or Grade 12 with no related work experience. English communication and local language proficiency are required, with flexibility to work shifts, weekends, and holidays.

Qualifications

• Grade 10 or NQF 3 with 1 year work experience.
• Grade 12 without related work experience allowed.
• Must communicate in English and the dominant local language.

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints.
• Bulk stock area to be merchandised safely and according to Store layout plan.
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule.
• Safety (OHSA) compliance within area of responsibility.
• Report damaged stock to Store Manager.

Skills

Customer service

English communication

Basic arithmetic

Teamwork

Education

Grade 10 or NQF 3 with 1 year experience

Grade 12

Job description

Cashbuild Limited is seeking a General Assistant for external applications. The role centers on delivering comprehensive customer service in-store, merchandising stock, labeling shelf prices, and maintaining housekeeping within a designated area.

Applicants should have Grade 10/NQF 3 with 1 year experience or Grade 12 with no related work experience. English communication and local language proficiency are required, with flexibility to work shifts, weekends, and holidays.