Store Customer Service & Merchandising Specialist

Cashbuild; Phuthaditjhaba; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Cashbuild is seeking a General Assistant to deliver comprehensive customer service in-store. You will assist customers, merchandise stock, label shelves, and maintain housekeeping within your designated area.

The role requires Grade 10 or NQF 3 with experience, or Grade 12 with no experience. You must be able to work shifts, weekends and public holidays, communicate in English and the local language, and stay calm under pressure.

Qualifications

• Minimum Grade 10 or NQF 3 and 1 year of work-related experience.
• Grade 12 without related work experience.
• Ability to communicate in English and the dominant language of the area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Willing to work shifts, weekends and public holidays.
• Must work well under pressure.

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints.
• Bulk stock area to be merchandised safely and according to Store layout plan.
• Ensure your area is fully merchandised according to Store layout and planograms.
• Ensure area is free of obstacles and stock is merchandised immediately after receipt.
• Maintain correct shelf price labelling within your area.
• Complete required checklists when on duty with canteen and facility schedules.

Skills

Customer Service

Communication

Education

Grade 10 / NQF 3

Job description

Cashbuild is seeking a General Assistant to deliver comprehensive customer service in-store. You will assist customers, merchandise stock, label shelves, and maintain housekeeping within your designated area.

The role requires Grade 10 or NQF 3 with experience, or Grade 12 with no experience. You must be able to work shifts, weekends and public holidays, communicate in English and the local language, and stay calm under pressure.