Store Support & Merchandising Specialist

Cashbuild; South Africa; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Cashbuild is seeking a General Assistant (Internal Applications Only) to provide comprehensive customer service in-store. The role includes merchandising of stock, shelf price labelling, and housekeeping within the designated area of responsibility.

Requirements include Grade 10 or NQF 3 with 1 year experience, or Grade 12 without related experience, English and local language communication, valid SA ID/work permit, basic math, and willingness to work shifts, weekends, and public holidays.

Qualifications

• Minimum Grade 10 or NQF 3 and 1 year work related experience
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the area
• Valid South African ID or work permit
• Ability to perform basic calculations accurately
• Willing to work shifts, weekends and public holidays
• Able to work under pressure

Responsibilities

• Advise and assist Customers on correct products and queries
• Assist with and resolve Customer complaints
• Bulk stock area to be merchandised safely and according to Store layout plan
• Area fully merchandised according to Store layout and planograms
• Ensure area is free of obstacles and customers can enter/exit aisle safely
• Correct shelf price labelling within area of responsibility
• Complete checklist when on duty with Canteen and Toilet/Showers schedule

Skills

Customer service

English communication

Work under pressure

Teamwork/shift flexibility

Education

Grade 10 or NQF 3

Grade 12

Job description

Cashbuild is seeking a General Assistant (Internal Applications Only) to provide comprehensive customer service in-store. The role includes merchandising of stock, shelf price labelling, and housekeeping within the designated area of responsibility.

Requirements include Grade 10 or NQF 3 with 1 year experience, or Grade 12 without related experience, English and local language communication, valid SA ID/work permit, basic math, and willingness to work shifts, weekends, and public holidays.