In-Store Customer Service & Merchandising Assistant

Cashbuild; South Africa; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Cashbuild in Sterkspruit, EC, South Africa is hiring a General Assistant to deliver excellent customer service and support stock merchandising, price labeling and housekeeping within the assigned area.

The role requires a Grade 10/NQF 3 with 1 year of work experience or a Grade 12 with no experience. Applicants must be able to communicate in English and local language, hold a SA ID or work permit, and be willing to work shifts, weekends and public holidays while staying calm under pressure.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year related work experience or Grade 12 with no related work experience.
• Ability to communicate in English and the dominant language of the area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays.
• Must be able to work under pressure.

Responsibilities

• Provide comprehensive customer service and assist customers with queries.
• Merchandise stock and ensure shelf labeling and housekeeping standards are met.
• Maintain a clean, safe store area and ensure accessible aisles.
• Follow OHSA safety requirements and use safety gear as needed.
• Report damaged stock and discrepancies to Store Manager.

Skills

Customer service

Communication skills

Basic math/calculation

Shift work availability

Work under pressure

Education

Grade 10 / NQF 3

Grade 12

Job description

Cashbuild in Sterkspruit, EC, South Africa is hiring a General Assistant to deliver excellent customer service and support stock merchandising, price labeling and housekeeping within the assigned area.

The role requires a Grade 10/NQF 3 with 1 year of work experience or a Grade 12 with no experience. Applicants must be able to communicate in English and local language, hold a SA ID or work permit, and be willing to work shifts, weekends and public holidays while staying calm under pressure.