In-Store Customer Experience Specialist

Jonsson Workwear; George; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Jonsson Workwear in George seeks a driven, professional in-store Customer Support representative to be the frontline for our customers. Presentable, well-spoken and prepared to wow shoppers with authentic consideration and charisma.

You will provide in-store exceptional service, build new connections, understand each customer’s requirements, and use product knowledge to suggest fitting workwear solutions, ensuring a smooth experience from inquiry to fulfilment.

Qualifications

• Provide in-store exceptional customer service.
• Create new customer connections while strengthening existing partnerships.
• Utilise product knowledge to suggest solutions meeting needs.

Responsibilities

• Provide in-store exceptional customer service.
• Create new customer connections and strengthen existing partnerships.
• Utilise product knowledge to suggest solutions that meet needs.
• Engage with customers and collaborate with colleagues.
• Ensure a smooth experience from inquiry to fulfilment.
• Carry out tasks efficiently with accuracy and urgency.
• Follow up and fulfil commitments.

Skills

Customer service

Communication skills

Product knowledge

Relationship building

Job description

Jonsson Workwear in George seeks a driven, professional in-store Customer Support representative to be the frontline for our customers. Presentable, well-spoken and prepared to wow shoppers with authentic consideration and charisma.

You will provide in-store exceptional service, build new connections, understand each customer’s requirements, and use product knowledge to suggest fitting workwear solutions, ensuring a smooth experience from inquiry to fulfilment.