Floor Customer Advisor

Jonsson Workwear; Alberton; On-site; ZAR 100,000 - 156,000; Full time

Job summary

Jonsson Workwear Alberton is looking for a Floor Customer Advisor to join our store team. You will help customers find the right workwear, share product knowledge and ensure a welcoming shop floor.

As an enthusiastic, well-presented and dependable team member, you will uphold store presentation, process transactions accurately and build lasting relationships with customers while reflecting our brand values.

Qualifications

• Excellent interpersonal skills to engage customers and colleagues.
• Ability to learn and communicate product offerings clearly.
• Strong service orientation and commitment to going above and beyond.

Responsibilities

• Assist customers in choosing the right workwear solutions.
• Maintain impeccable store presentation and merchandising.
• Handle transactions accurately and efficiently.

Skills

Interpersonal skills

Product knowledge

Customer service

Teamwork

Job description

At Jonsson Workwear, we continually pursue brilliance in everything we do. Every iconic Jonsson Workwear branch serves as the ultimate gateway into our world of workwear and each employee is committed to creating an exceptional experience for our customers. Our expert guidance and endless possibilities empower all hard workers to achieve peak performance in any job, any industry and any working conditions.

To contribute to the Jonsson Workwear experience, our Jonsson Workwear Alberton team seeks an enthusiastic, presentable and well-spoken Floor Customer Advisor to serve our customers brilliantly. This role requires an eager all-rounder, someone with a can-do attitude who shares our commitment to going above and beyond.

As a versatile team member, your ability to adapt to various challenges and responsibilities is key. From assisting customers to upholding the store's impeccable presentation, you will contribute to our vision of inspiring and wowing the hard workers we serve.

The versatile and enthusiastic individual best suited to this role at Jonsson Alberton will be required to:

• Possess the excellent interpersonal skills required to effectively communicate and engage with customers and your team.
• Master our entire product offering and effectively communicate your knowledge to connect customers with the right workwear solutions.
• Provide outstanding service that enables you to build and maintain solid relationships with customers.
• Be a reliable, go-to individual, to both your team and your customers. Follow up, follow through and deliver on your promises with passion and urgency.
• Continually display the self-motivation to get stuck in, assist where needed and learn new skills required to oversee various tasks across the store.
• Ensure a smooth experience for customers, from recommending workwear solutions to efficiently processing their transactions.
• Exemplify the Jonsson Workwear brand by presenting yourself impeccably – both in how you wear your uniform and conduct yourself in a manner that best reflects our brand values.

In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.