In-Store Cashier & Customer Experience Champion

Clicks Group Limited; Pretoria; On-site; ZAR 110,000 - 150,000; Full time

Job summary

Clicks Group is seeking a dedicated in-store operative to handle POS transactions, promote clubcards, and deliver friendly service. You will maintain accuracy in scanning and payments, while upholding high merchandising and housekeeping standards.

The role focuses on customer experience and efficient execution of daily store tasks. The position supports the group’s aim to be the customer's first choice health and beauty retailer, requiring good maths, a retail mindset, and strong people skills.

Qualifications

• Knowledge of basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased.
• To promote the Clicks' clubcard and enrol new clubcard members to meet targets.
• To deliver superior customer service by acting as a brand ambassador and maintaining store standards.

Skills

Planning

Organising

Problem-solving

Customer orientation

Networking

Following instructions

Delivering results

Teamwork

Persuading

Education

Grade 12 Maths & English

Job description

Clicks Group is seeking a dedicated in-store operative to handle POS transactions, promote clubcards, and deliver friendly service. You will maintain accuracy in scanning and payments, while upholding high merchandising and housekeeping standards.

The role focuses on customer experience and efficient execution of daily store tasks. The position supports the group’s aim to be the customer's first choice health and beauty retailer, requiring good maths, a retail mindset, and strong people skills.