In-Store Beauty Advisor & Skin Care Specialist

Clicks Group Limited; Oos-Kaap; Presencial; ZAR 90.000 - 140.000; Jornada completa

Descripción de la vacante

Clicks Group is hiring Beauty Advisors to deliver exceptional service in our Amatole stores. You will advise customers on beauty and skincare, promote products, and maintain merchandising standards to optimise the shopping experience.

You will drive sales through promotions and upselling, enroll new Clicks ClubCard members, stay informed on ranges and promotions, and work with the team to meet monthly targets while upholding brand values.

Formación

• Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

Responsabilidades

• Consult with customers, answer product questions and advise on best products to meet needs.
• Drive and maximise sales of the beauty department through promotions, cross-selling and up-selling.
• Monitor sales and evaluate product performance to improve offerings and sales.
• Maintain updated knowledge on beauty products, trends, promotions and events to provide correct information.
• Execute all operational activities in beauty, including stock management and housekeeping.
• Ensure in-store visual merchandising and promotional standards are met.
• Deliver superior customer service as a brand ambassador and professional service.
• Promote Clicks ClubCard and enroll new members to hit targets.
• Promote private label and exclusive products to increase profitability and loyalty.
• Support the brand to be the customer’s first choice health and beauty retailer.

Conocimientos

Selling principles

Retail/FMCG

Customer service

Beauty knowledge

Merchandising

Stock management

Interpersonal skills

Herramientas

POS systems

Stock software

Descripción del empleo

Clicks Group is hiring Beauty Advisors to deliver exceptional service in our Amatole stores. You will advise customers on beauty and skincare, promote products, and maintain merchandising standards to optimise the shopping experience.

You will drive sales through promotions and upselling, enroll new Clicks ClubCard members, stay informed on ranges and promotions, and work with the team to meet monthly targets while upholding brand values.