Hybrid Retail Sales Lead - Upington

Placements24; Upington; Hybrid; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Professional development

Hybrid work

Job summary

Placements24 in Upington is seeking a Hybrid Retail Sales Lead to drive store targets while balancing in-office and remote collaboration. You will mentor a team of sales associates, develop customer-focused strategies, and ensure excellent service across in-store and online channels.

The role requires proven retail sales success, leadership experience, and strong communication. The hybrid model combines office collaboration with flexible remote work, offering growth opportunities within a

Qualifications

• Proven experience in retail sales with record of achieving targets.
• Experience in a leadership or supervisory role within retail.
• Strong knowledge of sales principles and customer service.
• Excellent communication and motivational skills in a hybrid setting.

Responsibilities

• Lead and motivate a team of retail sales associates to meet targets.
• Develop and implement sales strategies to boost revenue.
• Provide training on product knowledge and customer service.
• Monitor performance metrics and report to management.
• Ensure a high level of customer satisfaction across in-store and remote channels.

Skills

Retail leadership

Sales strategy

Customer engagement

Team mentoring

Hybrid work adaptability

Education

High school diploma

Degree in business or related field (advantageous)

Tools

POS systems

Sales reporting tools

Job description

About the Role

Our client is looking for an enthusiastic and experienced Hybrid Retail Sales Lead to join their team in Upington, Northern Cape . This role offers a unique blend of in-office and remote work, providing flexibility while ensuring strong team collaboration and customer engagement. As the Sales Lead, you will be responsible for driving sales initiatives, mentoring a team of sales associates, and ensuring a superior customer experience. Your expertise in sales strategies and team leadership will be critical in achieving store targets and contributing to the overall success of the retail operation. This is an excellent opportunity for a motivated individual looking to take on more responsibility in a supportive, hybrid work environment within the Upington area.

Key Responsibilities

• Lead and motivate a team of retail sales associates to achieve individual and store sales targets.
• Develop and implement effective sales strategies to drive customer engagement and increase revenue.
• Provide training and coaching to sales staff on product knowledge, sales techniques, and customer service best practices.
• Monitor sales performance, analyze data, and report on key metrics to management.
• Ensure a high level of customer satisfaction by overseeing the customer experience in-store and through remote engagement channels.
• Manage stock levels and assist with merchandising to optimize product presentation.
• Handle customer inquiries, issues, and escalations effectively and professionally.
• Collaborate with store management and other departments to align sales efforts with overall business objectives.
• Contribute to a positive and productive team environment, fostering a culture of continuous improvement.
• Participate in remote team meetings and in-office training sessions as required.

Requirements

• Proven experience in retail sales, with demonstrated success in achieving targets.
• Experience in a leadership or supervisory role within a retail setting is essential.
• Strong understanding of sales principles, customer service techniques, and retail operations.
• Excellent communication, interpersonal, and motivational skills.
• Ability to work effectively in a hybrid environment, balancing remote work with in-office responsibilities in Upington .
• Proficiency in POS systems and basic sales reporting tools.
• Strong organizational skills and the ability to manage multiple priorities.
• A proactive, results-oriented approach to sales and team management.
• Knowledge of local market trends in the Northern Cape is a plus.
• High school diploma or equivalent; a degree in business or a related field is advantageous.

Benefits

Our client offers a competitive salary, along with performance-based incentives and bonuses. This hybrid role provides the benefit of flexible working arrangements, combining the convenience of remote work with the advantages of team collaboration in the office. Employees receive a comprehensive benefits package, including health insurance and opportunities for professional development. Enjoy employee discounts and the chance to grow your career with a respected retail brand in Upington .