Retail Sales Associate - Product Specialist

Placements24; Upington; Sur place; ZAR 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance bonuses

Employee discount

Extensive training

Career progression

Supportive team

Résumé du poste

Placements24 in Upington seeks a Retail Sales Associate - Product Specialist with a strong passion for our product categories. You will advise customers, identify needs, and demonstrate features to drive informed purchasing decisions.

You will maintain product knowledge through ongoing training, assist with store merchandising, and help achieve sales targets while delivering exceptional service on the shop floor.

Qualifications

• Previous experience in a retail sales role is required.
• In-depth knowledge of product categories (electronics, sporting goods, specialty foods) is a plus.
• Excellent communication, interpersonal, and customer service skills are essential.
• Passion for the products sold and a desire to share knowledge with customers.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Proficiency with POS systems and basic computer skills.
• High school diploma or equivalent; further education or certifications are a plus.
• Ability to work flexible hours, including weekends and public holidays.

Responsabilités

• Engage customers by providing in-depth product knowledge and expert advice.
• Assist customers in identifying their needs and recommending suitable products.
• Drive sales by effectively demonstrating product features and benefits.
• Maintain a high level of product knowledge through ongoing training.
• Keep the sales floor organized, visually appealing, and stocked with merchandise.
• Process customer transactions accurately using the POS system.
• Handle inquiries, provide solutions, and manage returns or exchanges professionally.
• Build relationships with customers to encourage repeat business and loyalty.
• Participate in store merchandising and visual display updates.
• Aim to achieve individual and store sales targets in Upington.

Connaissances

Retail sales

Product knowledge

Customer service

Communication

Teamwork

Organization

Formation

High school diploma

Outils

POS systems

Description du poste

About the Role Our client, a specialized retailer known for its high-quality products and expert advice, is seeking an knowledgeable and engaging Retail Sales Associate - Product Specialist for their store in Upington, Northern Cape . This role is ideal for an individual with a deep interest and understanding of the products sold, who can effectively communicate product features, benefits, and usage to customers. You will be responsible for driving sales through exceptional product knowledge, personalized customer service, and contributing to the store's overall success. The ideal candidate is passionate about the product category, possesses strong communication skills, and enjoys helping customers find the perfect solution. Your expertise will be invaluable in creating a superior shopping experience and building customer loyalty in the Upington area. This position focuses on leveraging product knowledge to enhance the customer journey and drive informed purchasing decisions.

Key Responsibilities

• Engage customers by providing in-depth product knowledge and expert advice.
• Assist customers in identifying their needs and recommending the most suitable products.
• Drive sales by effectively demonstrating product features and benefits.
• Maintain a high level of product knowledge through continuous learning and training.
• Ensure the sales floor is well-organized, visually appealing, and stocked with merchandise.
• Process customer transactions accurately and efficiently using the POS system.
• Handle customer inquiries, provide solutions, and manage returns or exchanges with professionalism.
• Build relationships with customers to encourage repeat business and brand loyalty.
• Participate in store merchandising and visual display updates.
• Contribute to achieving individual and store sales targets in Upington .

Requirements

• Previous experience in a retail sales role, preferably with a focus on specialized products.
• Demonstrated in-depth knowledge of specific product categories (e.g., electronics, sporting goods, specialty foods - tailor as appropriate).
• Excellent communication, interpersonal, and customer service skills.
• A passion for the products sold and a desire to share knowledge with customers.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Proficiency with POS systems and basic computer skills.
• High school diploma or equivalent; further education or certifications in a relevant field are a plus.
• Ability to work flexible hours, including weekends and public holidays, as required.
• Enthusiastic and proactive approach to customer engagement and sales.

Benefits

• Competitive annual salary of R .
• Potential for performance bonuses based on sales achievements.
• Generous employee discount on store products.
• Extensive product training and opportunities to deepen expertise.
• A supportive and collaborative work environment in Upington .
• Opportunities to become a subject matter expert in your field.
• Potential for career progression within the company.
• Exposure to a niche and rewarding retail sector.