Retail Operations Lead — Store Supervisor (Soweto)

Placements24; Soweto; On-site; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Professional development

Job summary

Placements24 is seeking a diligent Retail Operations Supervisor to join our Soweto store. You will oversee stock management, maintain operational standards, and support the sales team in delivering excellent customer service.

The ideal candidate will have retail operations or supervisory experience, strong organizational and time-management skills, and knowledge of inventory management and POS systems. Flexibility to work weekends and holidays is required.

Qualifications

• Experience in retail operations or supervisory roles.
• Strong organizational and time-management skills.
• Knowledge of inventory management and POS systems.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Willingness to work varied shifts, including weekends and holidays.

Responsibilities

• Supervise daily store operations, ensuring adherence to company policies and procedures.
• Manage inventory levels, conduct stock takes, and process incoming shipments accurately.
• Maintain store presentation, including visual merchandising and cleanliness standards.
• Support the sales team by ensuring products are available and displays are engaging.
• Handle customer inquiries and operational issues, escalating when necessary.
• Assist with staff scheduling and training on operational tasks.

Skills

Retail experience

Supervisory experience

Organizational skills

Time management

Communication skills

Teamwork

Flexibility

Interpersonal skills

Tools

POS systems

Inventory software

Job description

Placements24 is seeking a diligent Retail Operations Supervisor to join our Soweto store. You will oversee stock management, maintain operational standards, and support the sales team in delivering excellent customer service.

The ideal candidate will have retail operations or supervisory experience, strong organizational and time-management skills, and knowledge of inventory management and POS systems. Flexibility to work weekends and holidays is required.