Hybrid NOC Supervisor - Network Reliability Leader

Placements24; Stellenbosch; Híbrido; ZAR 480 000 - 720 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Health benefits

Resumo da oferta

Placements24 in Stellenbosch, Western Cape, is seeking an experienced Network Operations Center (NOC) Supervisor to oversee the regional network. You will lead a team of NOC technicians, manage incident response, monitor performance, and implement strategies to prevent disruptions.

The role offers a hybrid schedule with on-site duties and remote flexibility, and a focus on network stability in a fast-paced telecommunications environment.

Qualificações

• Bachelor’s degree or equivalent work experience in IT/comms.
• 5+ years in network operations.
• 2+ years in supervision of a NOC.
• Strong TCP/IP, routing, switching, and firewall knowledge.
• Certifications such as CCNA or CompTIA Network+ are desirable.

Responsabilidades

• Supervise a team of NOC technicians to maintain high performance.
• Oversee real-time network monitoring and management.
• Lead incident detection, response, and resolution to minimize downtime.
• Develop and refine NOC procedures and best practices.
• Manage escalations and coordinate with vendors during incidents.
• Document network events and resolutions accurately.
• Participate in on-call rotation and provide escalation support.
• Train new team members and conduct performance reviews.
• Ensure SLAs are met and reviewed regularly.

Conhecimentos

Team leadership

Incident management

Network monitoring

Decision making under pressure

Excellent communication

Formação académica

Bachelor's degree in Computer Science/IT or related field

Ferramentas

SolarWinds

Nagios

Zabbix

Descrição da oferta de emprego

Placements24 in Stellenbosch, Western Cape, is seeking an experienced Network Operations Center (NOC) Supervisor to oversee the regional network. You will lead a team of NOC technicians, manage incident response, monitor performance, and implement strategies to prevent disruptions.

The role offers a hybrid schedule with on-site duties and remote flexibility, and a focus on network stability in a fast-paced telecommunications environment.