Hybrid Field Service Technician: On-site & Remote Support

Placements24; Sandton; Hybrid; ZAR 180,000 - 330,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Paid time off and holidays

Training and development

Hybrid work schedule

Job summary

Placements24 is seeking a capable Field Service Technician for a hybrid role in Sandton. You will diagnose, repair, and maintain equipment at client sites and provide remote support as needed.

The role combines hands‑on service with virtual assistance, requiring strong mechanical and electrical aptitude, problem‑solving skills, and a customer‑centric approach to ensure high service standards.

Qualifications

• Experience as Field Service Technician or similar technical role.
• Strong mechanical and electrical troubleshooting abilities.
• Familiarity with remote support tools is a plus.
• Excellent problem-solving and customer focus.
• Ability to manage time and work independently in a hybrid setup.
• Valid driver's license and clean driving record.

Responsibilities

• Install, maintain, and repair equipment at client sites.
• Perform remote diagnostics and virtual support for clients.
• Analyze problems and develop effective solutions.
• Document all service activities in the reporting system.
• Communicate with clients and update on progress.
• Collaborate with internal teams to resolve issues.
• Follow safety regulations during on-site and remote work.

Skills

Field service experience

Mechanical aptitude

Electrical aptitude

Troubleshooting

Remote support

Time management

Driver's license

Education

Technical certification or degree

Tools

Remote support tools

Job description

Placements24 is seeking a capable Field Service Technician for a hybrid role in Sandton. You will diagnose, repair, and maintain equipment at client sites and provide remote support as needed.

The role combines hands‑on service with virtual assistance, requiring strong mechanical and electrical aptitude, problem‑solving skills, and a customer‑centric approach to ensure high service standards.