Hybrid E-commerce Store Manager: Growth & Optimization

Placements24; George; Hybrid; ZAR 550,000 - 850,000; Full time

Benefits offered by this job

Health and wellness benefits

Hybrid work model

Professional development and training

Employee discount on products

Retirement savings plan contributions

Performance-based bonuses

Job summary

Placements24 is seeking an experienced E-commerce Store Manager to lead our online store operations in George, Western Cape. The role blends strategic oversight with hands-on management, guiding product merchandising, inventory, and customer experience to drive growth and profitability.

The ideal candidate will have 4+ years in e-commerce management, strong platform knowledge (Magento, Shopify, BigCommerce), SEO/SEM, data analytics, and a track record of leading remote and on-site teams in a

Qualifications

• Bachelor's degree in related field.
• 4+ years in e-commerce management or similar role.
• Experience with Magento/Shopify/BigCommerce and CMS systems.
• Strong SEO/SEM, social media, and email marketing knowledge.
• Excellent analytical, leadership, and project management skills.
• Proficiency with web analytics tools (e.g., Google Analytics).
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee daily operations of the e-commerce store, merchandising, inventory, and order fulfillment.
• Develop strategies to optimize conversion rates, AOV, and CLV.
• Manage product catalog with accurate descriptions, pricing, and imagery.
• Monitor website performance and user experience; identify improvements.
• Collaborate with marketing to align campaigns with business goals.
• Analyze sales data, customer feedback, and market trends to inform decisions.
• Manage customer service escalations and prompt resolutions.
• Stay updated on e-commerce best practices and emerging technologies.
• Lead and mentor a team of e-commerce professionals.
• Ensure compliance with online retail regulations and policies.

Skills

E-commerce strategy

Team leadership

SEO/SEM

Data analysis

Education

Bachelor's degree in Business Administration, Marketing, E-commerce, or related field

Tools

Magento

Shopify

BigCommerce

Google Analytics

Job description

Placements24 is seeking an experienced E-commerce Store Manager to lead our online store operations in George, Western Cape. The role blends strategic oversight with hands-on management, guiding product merchandising, inventory, and customer experience to drive growth and profitability.

The ideal candidate will have 4+ years in e-commerce management, strong platform knowledge (Magento, Shopify, BigCommerce), SEO/SEM, data analytics, and a track record of leading remote and on-site teams in a