Hybrid E-Commerce Ops Specialist

Placements24; Bloemfontein; Hybrid; ZAR 320,000 - 450,000; Full time

Benefits offered by this job

Hybrid work model

Employee discounts

Professional development opportunities

Job summary

Placements24 in Bloemfontein is seeking an E-commerce Operations Specialist to ensure smooth day‑to‑day store operations and inventory management. The role combines office collaboration with remote flexibility to support order fulfilment and customer service.

You will optimize processes, monitor stock, coordinate with suppliers, and produce performance reports, contributing to overall growth and customer satisfaction.

Qualifications

• 2–3 years experience in e‑commerce operations, logistics, or related field.
• Familiar with online retail operations and order fulfillment processes.
• Experience with Shopify or WooCommerce and related tools.

Responsibilities

• Oversee daily e‑commerce operations including order processing and shipping.
• Monitor stock levels and coordinate with suppliers to prevent stockouts.
• Resolve operational issues such as order discrepancies and delays.
• Assist in handling customer service inquiries and resolutions.
• Identify process improvements to boost efficiency and customer satisfaction.
• Generate reports on order volume, fulfillment times, and turnover.

Education

High school diploma or equivalent

Tools

Shopify

WooCommerce

Job description

Placements24 in Bloemfontein is seeking an E-commerce Operations Specialist to ensure smooth day‑to‑day store operations and inventory management. The role combines office collaboration with remote flexibility to support order fulfilment and customer service.

You will optimize processes, monitor stock, coordinate with suppliers, and produce performance reports, contributing to overall growth and customer satisfaction.