Hybrid Data-Driven E-commerce Analyst

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Hybrid work model

Provident fund

Professional development opportunities

Exposure to e-commerce functions

Collaborative work environment

Job summary

Placements24 in Richards Bay, KwaZulu-Natal is seeking an experienced E-commerce Sales Analyst to analyze sales data, identify trends, forecast demand, and provide actionable insights to optimize performance across channels. You will collaborate with sales, marketing and product teams to understand customer behavior and drive data-driven decisions.

The role is hybrid, requiring strong Excel/SQL skills and familiarity with Google Analytics to translate complex data into clear recommendations for

Qualifications

• Bachelor's degree in Statistics, Economics, Mathematics, Business Analytics, or a related quantitative field.
• At least 3 years of experience as a Sales Analyst, Business Analyst, or similar role within an e-commerce environment.
• Strong proficiency in data analysis tools and techniques, including advanced Excel skills.
• Experience with SQL for data extraction and manipulation is highly desirable.

Responsibilities

• Analyze e-commerce sales data to identify key trends, patterns, and opportunities for growth.
• Develop and maintain sales performance dashboards and reports for various stakeholders.
• Monitor KPIs such as conversion rates, average order value, customer acquisition cost, and lifetime value.
• Forecast future sales trends and provide data-driven recommendations for inventory and marketing.
• Collaborate with marketing to evaluate campaign effectiveness and optimize promotions.
• Work with product teams to understand product performance and merchandising opportunities.
• Identify issues or risks in the sales funnel and propose solutions.
• Present findings clearly to management and cross-functional teams.
• Stay updated on industry best practices and emerging trends in e-commerce analytics.

Skills

Analytical thinking

Attention to detail

Cross-functional collaboration

Education

Bachelor's degree in Statistics, Economics, Mathematics, Business Analytics, or related quantitative field

Tools

Excel

SQL

Google Analytics

Job description

Placements24 in Richards Bay, KwaZulu-Natal is seeking an experienced E-commerce Sales Analyst to analyze sales data, identify trends, forecast demand, and provide actionable insights to optimize performance across channels. You will collaborate with sales, marketing and product teams to understand customer behavior and drive data-driven decisions.

The role is hybrid, requiring strong Excel/SQL skills and familiarity with Google Analytics to translate complex data into clear recommendations for