Hybrid Client Support Specialist - Remote & Onsite

Placements24; Midrand; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid contributions

Life insurance

Retirement savings plan

Job summary

Placements24 is seeking a Client Support Associate for a hybrid role in Midrand, Gauteng. You will be the main contact for clients, handling inquiries, onboarding, and ongoing support to ensure a positive service experience.

Requirements include a strong communication style, attention to detail, and experience with CRM systems. A high school diploma is required, with a bachelor’s degree considered a plus.

Qualifications

• Strong communication and interpersonal skills.
• Proficiency with CRM systems and office tools.
• Able to multitask and manage time effectively.

Responsibilities

• Respond to client inquiries via phone, email, and internal platform.
• Assist clients with onboarding and initial service setup.
• Maintain accurate client records in the CRM system.
• Collaborate with internal teams to ensure seamless service delivery.

Skills

Communication

CRM proficiency

Organizational skills

Detail-oriented

Education

Bachelor’s degree preferred

High school diploma required

Tools

CRM software

Job description

Placements24 is seeking a Client Support Associate for a hybrid role in Midrand, Gauteng. You will be the main contact for clients, handling inquiries, onboarding, and ongoing support to ensure a positive service experience.

Requirements include a strong communication style, attention to detail, and experience with CRM systems. A high school diploma is required, with a bachelor’s degree considered a plus.