Human Resources Administrator

FROGG Recruitment; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

FROGG Recruitment is seeking an HR Administrator for V&A Waterfront Cape Town to support the HR spectrum for a large multi-unit restaurant group. You will work with HRBP and Payroll to ensure audit-ready employee records and smooth recruitment processes.

The role requires 2–4 years HR admin experience, strong Excel skills, and familiarity with biometric time-attendance systems. It is based at V&A Waterfront, Cape Town, with responsibilities spanning payroll input and statutory submissions.

Qualifications

• Matric is required; a tertiary HR qualification is preferred.
• 2–4 years HR administration experience in a high-volume, multi-unit environment.
• Solid MS Excel skills and familiarity with HR systems and time-tracking tools.

Responsibilities

• Maintain audit-ready employee masterfiles and contracts across 25+ store locations.
• Onboard new starters with required ID, banking, contracts and induction documents.
• Maintain the IR Tracker with warnings, suspensions, hearings, and CCMA cases.
• Prepare disciplinary packs and escalate complex IR matters to HR Lead.
• Coordinate recruitment activities including interviews, background checks and offer letters.
• Maintain POE and compliance notebooks for internal and brand HR audits.
• Extract weekly time-and-attendance data from biometric clocks and report BCEA deviations.
• Process monthly payroll input data and submit to Payroll Manager.
• Assist with statutory submissions and EE reporting.

Skills

HR administration

Communication

Attention to detail

Discretion/confidentiality

Time management

Multisite coordination

Education

Grade 12 / Matric

Tertiary qualification in HR Management (preferred)

Tools

MS Excel

Biometric time-and-attendance systems (GAAP/Kronos)

HR tracking/tools

Job description

HR Administrator V&A Waterfront Cape Town

The HR Administrator provides operational and administrative support across the full HR spectrum for a multi-unit restaurant franchise group employing approximately 800+ staff across 25+ locations in the Cape Town and Boland regions.

Working closely with the HRBP and Payroll team, this role ensures employee masterfiles, employee relations records, recruitment coordination, statutory submissions, and brand audit documentation remain compliant and audit-ready at all times.

• Grade 12 / Matric; a completed tertiary qualification in Human Resources Management (or related field) is preferred.
• 2–4 years of practical HR administration experience within a high-volume, multi-unit retail, hospitality, QSR, or FMCG environment.
• Systems Experience: Intermediate to Advanced MS Excel skills.
• Experience with biometric time-and-attendance/POS systems (e.g., GAAP, Kronos, or similar).
• Familiarity with digital recruitment platforms and HR tracking tools.
• Knowledge: Sound understanding of South African labour legislation (BCEA, LRA, EEA, COIDA).
• High attention to detail and meticulous record-keeping abilities.
• Absolute discretion and confidentiality regarding employee, payroll, and IR records.
• Ability to prioritize and manage a high-volume workload across multiple sites under tight deadlines.
• Strong written and verbal communication skills.
• Proactive mindset with a commitment to maintaining audit-standard documentation

Key Responsibilities

• Maintain accurate, complete, and audit-ready employee masterfiles and contracts for 800+ staff across 25+ store locations.
• Onboard new starters promptly, ensuring all required ID, banking, contract, and induction documents are collected and filed within agreed SLAs.
• Maintain the central IR Tracker, logging all warnings, suspensions, disciplinary hearings, and CCMA cases.
• Prepare standardized disciplinary packs, track case deadlines, and escalate complex IR matters to the HR Lead.
• Coordinate recruitment activities, including interview scheduling, job portal management, background checks, and offer letter generation.
• Maintain Portfolios of Evidence (POE) and compliance workbooks to ensure readiness for all internal and brand HR audits.
• Pull weekly time-and-attendance data from biometric clocking systems (e.g., GAAP) and report BCEA deviations (e.g., 12-hour rest period breaches).
• Consolidate, check, and submit monthly timesheets and payroll input data to the Payroll Manager.
• Assist with annual statutory submissions and reporting, including WSP/ATR (Skills Development) and EE reports (EEA2/EEA4).
• Process COIDA / W.Cl.2 injury-on-duty claims and track National Minimum Wage updates.
• Maintain updated organizational charts, succession/bench plans, and training statistics.
• Compile monthly HR operational reports and dashboard metrics for management review.