HR Co-Ordinator

Pezula Hotel; Knysna; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Pezula Hotel is seeking an HR Co-Ordinator to deliver consistent HR administrative support across its properties. The role partners with the HR Manager and team to ensure accurate documentation, onboarding, and employee lifecycle administration in line with policies and South African labour law.

Strong organisation and confidentiality are essential. Responsibilities include maintaining audit-ready files, coordinating recruitment and onboarding, and supporting employee relations while ensuring

Qualifications

• Grade 12 / Matric or equivalent.
• Relevant tertiary qualification in Human Resources, Industrial/Organisational Psychology or People Management (Diploma or Degree preferred).
• 3–5 years' experience in HR administration or HR coordination.
• Hospitality or multi-site HR experience advantageous.
• Sound knowledge of SA labour legislation (BCEA, LRA).
• Experience coordinating recruitment, onboarding and lifecycle administration.
• Exposure to HRIS, HR reporting and payroll administration.
• Excellent organisational and administrative skills with strong attention to detail.

Responsibilities

• Coordinate HR administration across multiple Village n Life properties with accurate documentation.
• Maintain complete, audit-ready employee files, both digital and physical.
• Coordinate onboarding, contracts, transfers, promotions, amendments and termination documentation.
• Ensure policies and SOPs are applied consistently across properties.
• Maintain HR trackers and records to support reporting and compliance.

Skills

Attention to detail

Communication skills

Multitasking

Relationship management

Integrity

Education

Diploma or degree in HR or related

Tools

MS Office (Excel/Word/Outlook)

HRIS

Payroll coordination

Job description

The Role

The HR Co-Ordinator is responsible for coordinating and delivering consistent HR administrative support across assigned Village n Life properties. Working closely with the Human Resources Manager and the broader HR team, this role ensures that HR processes, documentation and employee lifecycle administration are completed accurately, timeously and in accordance with company policies, legislation and best practice. The role plays a key part in maintaining HR compliance, supporting recruitment, onboarding, employee relations administration and reporting, while ensuring property teams receive professional and efficient HR support. Success in this role requires exceptional organisation, attention to detail, confidentiality and the ability to build positive working relationships across multiple departments and properties.

Key Responsibilities

• Coordinate HR administration across assigned Village n Life properties, ensuring accurate and timely processing of all employee documentation
• Maintain complete, accurate and audit-ready employee files, both digital and physical
• Coordinate onboarding, contract administration, transfers, promotions, amendments and termination documentation
• Ensure HR policies, procedures and standard operating procedures are consistently applied across assigned properties
• Maintain HR trackers, registers and employee records to support reporting and compliance requirements
• Prepare HR correspondence, employment confirmations, contracts, letters and supporting documentation
• Coordinate recruitment administration, including vacancy tracking, CV screening support, interview scheduling and recruitment documentation
• Prepare interview packs, reference check documentation and candidate onboarding packs
• Support new employee onboarding by ensuring all documentation is completed before payroll deadlines and employees commence work
• Assist with induction coordination and ensure new employees receive the required HR information and documentation
• Coordinate offboarding administration, including resignations, terminations, exit documentation and payroll submissions
• Support Industrial Relations administration by preparing disciplinary documentation, notices, meeting packs and tracking case progress
• Assist the HR team with employee relations administration, investigations and compliance documentation where required
• Monitor HR compliance against company standards and legislative requirements, identifying risks and escalating concerns appropriately
• Compile HR reports, statistics and administrative information for management and the HR department
• Liaise with Payroll to ensure accurate employee information and payroll-related submissions
• Maintain confidentiality of employee information while delivering professional HR support to managers and employees
• Build effective working relationships with operational teams to ensure responsive and consistent HR service delivery
• Support HR projects, audits and continuous improvement initiatives across the Village n Life portfolio

What We're Looking For

• Grade 12 / Matric
• Relevant tertiary qualification in Human Resources, Industrial / Organisational Psychology or People Management (Diploma or Degree preferred)
• 3–5 years' experience in HR administration or HR coordination
• Hospitality or multi-site HR experience will be advantageous
• Sound knowledge of the Basic Conditions of Employment Act (BCEA), Labour Relations Act (LRA) and general South African labour legislation
• Experience coordinating recruitment, onboarding and employee lifecycle administration
• Exposure to HR Information Systems (HRIS), HR reporting and payroll administration
• Excellent organisational and administrative skills with strong attention to detail
• Strong written and verbal communication skills
• Ability to prioritise multiple tasks and meet deadlines in a fast-paced environment
• Professional, confidential and service-driven approach
• Strong relationship-building and stakeholder management skills
• High level of integrity, accountability and discretion
• Proficient in Microsoft Office, particularly Excel, Word and Outlook

What We Offer

• Competitive remuneration aligned with experience
• The opportunity to work within one of South Africa's leading hospitality groups
• Exposure to a dynamic multi-property HR environment
• Ongoing learning, development and career growth opportunities within the Village n Life portfolio
• A collaborative team culture focused on service excellence, people development and operational support