HR Services Team Lead

Network Recruitment; Johannesburg; On-site; ZAR 700,000 - 1,100,000; Full time

Job summary

Network Recruitment is seeking an experienced HR Services Team Lead to join its HR Operations team in Johannesburg, South Africa. The role focuses on leading operational service delivery, managing the full employee lifecycle, and optimizing HR systems across regions.

The ideal candidate holds a Bachelor's in HR/Business, brings 7+ years in HR Operations or Shared Services, and has strong Workday HRIS experience, analytics skills, and stakeholder engagement. Global exposure is a plus.

Qualifications

• Bachelor's degree in HR, business, or related field.
• 7+ years in HR operations or shared services.
• Experience with onboarding, offboarding and lifecycle processes.
• Experience with HRIS (Workday) and data reporting.

Responsibilities

• Lead HR service delivery across multiple regions.
• Manage full employee lifecycle including onboarding and offboarding.
• Prepare contracts, amendments and termination documents; ensure compliance.
• Act as main contact for employees, managers, recruiters, and HR Partners.
• Maintain HR systems, records and reporting.
• Coordinate payroll inputs and data integrity.
• Drive process improvements and standardisation.
• Coach HR team members as SME in HR.

Skills

HR Operations

Leadership

Stakeholder mgmt

Data analysis

MS Office

Education

Bachelor's degree in HR/Business

Tools

Workday

HRIS

Job description

A leading global organisation is seeking an experienced HR Services Team Lead to join its HR Operations team. This role is ideal for an HR professional who thrives in a fast-paced environment and has a strong background in HR operations, shared services, employee lifecycle management, and HR systems.

Key Responsibilities:

• Lead HR operational service delivery across multiple regions and countries.
• Manage the full employee lifecycle, including onboarding, offboarding, transfers, and HR administration.
• Prepare and maintain employment contracts, amendments, and termination documentation while ensuring compliance with legislation and internal policies.
• Act as a key point of contact for employees, managers, recruiters, and HR Business Partners.
• Maintain and optimise HR systems, employee records, and reporting processes.
• Coordinate payroll inputs and ensure data accuracy and integrity.
• Drive process improvements, standardisation, and continuous improvement initiatives.
• Coach and support HR team members while serving as a subject matter expert within the HR function.

Requirements:

• Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Minimum 7 years' experience within HR Operations, HR Shared Services, or a similar HR administration environment.
• Strong experience managing onboarding, offboarding, HR administration, and employee lifecycle processes.
• Experience working with Workday or a similar HRIS platform.
• Strong analytical, organisational, and problem-solving skills.
• Ability to manage multiple priorities, work independently, and engage effectively with stakeholders at all levels.
• Advanced proficiency in Microsoft Office.

Why Apply?

This is an excellent opportunity for an experienced HR professional looking to step into a leadership role with global exposure, driving operational excellence and continuous improvement across a multinational environment.