HRSS Coordinator (8-Month Contract)

Webhosting; Cape Town; On-site; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Health and wellness support

Medical cover (where applicable)

Gym reimbursements

Mental well-being resources

Job summary

DigiCert is seeking an HR Shared Services Global Coordinator for an 8-month fixed-term contract to support global HR operations, with focus on talent acquisition coordination, onboarding, and HR administration.

This role works on US business hours and collaborates with Talent Acquisition and HR teams to deliver accurate, compliant processes as the global HR Shared Services function scales.

Qualifications

• 2+ years HR administration experience in a Shared Services environment.
• Global experience is advantageous.
• Strong organization and problem-solving abilities.

Responsibilities

• Schedule interviews and onboarding tasks with the TA team.
• Be the point of contact for new hires during onboarding.
• Coordinate with service desk, payroll and facilities to meet deadlines.
• Assist with global process development and maintain ADP data quality.
• Support payroll submissions and HRSSC projects as needed.

Skills

HR administration

Attention to detail

Team player

Cross-functional collaboration

Tools

LinkedIn Recruiter

Greenhouse Recruit & Onboarding

ADP

JIRA

Hire Right

Job description

Not specified Full-time Not specified People

Job Description

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

We are looking for an HR Shared Services Global Coordinator to join our growing HR Shared Services team on an 8-month fixed term contract. In this role, you will support a wide range of global HR operations, with strong focus on talent acquisition coordination, onboarding, and HR administration. Working closely with Talent Acquisition and cross-functional HR teams, you will help deliver a seamless employee experience while ensuring HR processes are accurate, efficient and compliant as we continue to scale our global HR Shared Services function.

This position operates during US business hours, requiring availability to work a schedule aligned with our US-based teams.

What you will do

• Partner with the TA team to schedule interviews, log new hire onboarding tickets, conduct reference and background checks, document processes, update job descriptions and job posts, execute employer brand building initiatives.
• Be the point of contact for new hires during the new hire onboarding cycle.
• Partner internally with Service desk, payroll and facilities to meet new hire onboarding deadlines.
• Assist with global process development when required.
• Administer centralized case management tool by allocating and executing tasks with regards to the broader HR life cycle support items.
• Capture and or Quality assure information captured onto ADP (HR Database).
• Support new shared service item integrations from the business through discussion, development and adherence to new processes.
• Monthly payroll submissions by respective cut-off dates.
• Serve as a point of compliance for all work affected from within the Shared Services Centre.
• Assist with global HRSSC projects when required.

What you will have

• 2+ years of HR administration experience preferably in a HR Support or Shared Services environment. (Global experience will be advantageous).
• Strong passion for HR administration.
• Detail orientated and creative problem-solving abilities.
• Team player and independent contributor.

Tool Experience: LinkedIn Recruiter, Greenhouse Recruit and Onboarding, ADP, JIRA , Hire Right(advantageous).

Additional Information

This role involves shift work, with hours alternating between:

• Health and wellness support, including medical cover(where applicable), gym reimbursements, and mental well-being resources

Resumes or CVs sent directly via email will not be reviewed or considered.