HR Manager

Chosen Online Pty Ltd; Somerset West; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Chosen Head Hunting in Somerset West is recruiting an experienced Human Resources Manager for a fast-growing technology organisation. You will own the HR function, leading talent acquisition, policy development, employee experience, performance management, career planning and organisational development.

The role requires a strategic yet hands-on HR professional who understands the dynamics of a software and SaaS environment, with at least ten years of progressive HR experience and relevant SA

Qualifications

• Bachelor’s Degree in Human Resources Management, Industrial Psychology, Business Management or a related field.
• Minimum 10 years of progressive HR experience.
• Experience in technology, software, SaaS or IT services industry strongly preferred.
• Sound knowledge of South African labour legislation.

Responsibilities

• Develop and implement HR strategies aligned with business objectives.
• Oversee recruitment lifecycle and employer branding.
• Drive OKR planning and performance management.
• Create structured career progression and succession plans.
• Enhance employee experience and retention.
• Ensure HR operations, governance and labour-law compliance.

Skills

HR Strategy

Talent Acquisition

Performance Management

Policy Development

Employee Engagement

OKRs

Career Planning

Education

Bachelor’s Degree in HR

Postgraduate HR qualification

Job description

WE’RE HIRING | HUMAN RESOURCES MANAGER

? Location: Somerset West, Western Cape
? Industry: Technology | Software | SaaS
? Employment Type: Permanent | Full-Time
? Qualification: Relevant Bachelor’s Degree
? Experience: Minimum 10 Years

THE OPPORTUNITY

Chosen Head Hunting is recruiting an experienced, commercially astute and people-focused Human Resources Manager for an innovative and growing technology organisation.

We are seeking a strategic yet hands-on HR professional who understands the dynamics of a fast-paced software and technology environment.

The successful candidate will take ownership of the HR function, including talent acquisition, policy development, employee experience, performance management, career planning and organisational development.

This is an exciting opportunity for an experienced HR professional who enjoys building structures, developing people and contributing to business growth.

KEY RESPONSIBILITIES

1. HR Strategy & Policy Formulation

• Develop and implement HR strategies aligned with business objectives.

• Formulate, review and implement HR policies, procedures and governance frameworks.

• Ensure compliance with South African labour legislation.

• Establish scalable HR processes to support organisational growth.

• Partner with leadership on workforce planning and organisational development.

• Provide strategic HR guidance and support to management.

2. Talent Acquisition & Recruitment

• Manage the full recruitment and selection lifecycle.

• Develop strategies to attract and retain exceptional talent.

• Partner with hiring managers to understand technical and commercial recruitment requirements.

• Build sustainable talent pipelines.

• Implement structured recruitment and selection processes.

• Strengthen employer branding and talent attraction initiatives.

3. OKR Planning & Performance Management

• Develop and implement Objectives and Key Results (OKR) frameworks.

• Align departmental and individual objectives with organisational goals.

• Establish structured performance management processes.

• Facilitate performance reviews and development discussions.

• Support managers in setting measurable performance objectives.

• Identify performance gaps and implement improvement plans.

• Drive accountability and a high-performance culture.

4. Career Planning & Employee Development

• Develop structured career progression frameworks.

• Establish individual career development plans.

• Identify high-potential employees and succession planning opportunities.

• Implement mentoring, coaching and leadership development initiatives.

• Identify training needs and skills gaps.

• Support professional development and continuous learning.

• Develop internal career mobility and retention strategies.

5. Employee Experience & Engagement

• Take ownership of the employee experience throughout the employment lifecycle.

• Develop initiatives that improve employee engagement, satisfaction and retention.

• Promote a positive, collaborative and high-performance culture.

• Implement employee recognition and reward programmes.

• Conduct employee engagement surveys and develop improvement strategies.

• Support employee wellbeing and workplace relationships.

• Manage employee relations and workplace concerns.

6. Onboarding & Employee Integration

• Design and implement comprehensive employee onboarding programmes.

• Ensure seamless integration of new employees.

• Develop structured 30-, 60- and 90-day onboarding plans.

• Coordinate onboarding with relevant departments.

• Establish probation and early performance review processes.

• Continuously improve the new employee experience.

7. HR Operations & Compliance

• Oversee HR administration, employment contracts and employee records.

• Ensure compliance with applicable labour legislation.

• Support remuneration reviews and benefits administration.

• Implement and optimise HR systems and processes.

• Monitor HR metrics, including turnover, retention and recruitment performance.

• Prepare HR reports and recommendations for leadership.

MINIMUM REQUIREMENTS

Qualifications

• Bachelor’s Degree in Human Resources Management, Industrial Psychology, Business Management or a related field.

• Postgraduate HR qualification advantageous.

Experience

• Minimum 10 years’ progressive HR experience.

• Proven experience in an HR Manager or senior HR generalist role.

• Experience in the technology, software, SaaS or IT services industry strongly preferred.

• Demonstrated experience developing and implementing HR policies and procedures.

• Strong talent acquisition and recruitment experience.

• Experience with OKRs, performance management and goal-setting frameworks.

• Proven ability to implement career development and succession planning initiatives.

• Experience developing onboarding and employee engagement programmes.

• Sound knowledge of South African labour legislation.

KEY COMPETENCIES

• Strong understanding of technology-driven business environments.

• Strategic thinking with hands-on execution capabilities.

• Excellent interpersonal and stakeholder management skills.

• Strong recruitment and talent development capabilities.

• Commercial awareness and business acumen.

• Organisational development and change management.

• Excellent communication and problem-solving skills.

• Ability to work independently and take ownership.

• Passion for employee experience and organisational culture.

• Strong planning, analytical and reporting skills.

THE IDEAL CANDIDATE

We are looking for an HR professional who is more than a traditional HR administrator.

The ideal candidate will be a strategic people partner, culture builder and talent developer who understands the importance of attracting, developing and retaining exceptional talent.

You should be comfortable building HR structures, implementing policies, supporting leadership and creating an environment where employees can thrive.

Previous experience in a growing technology organisation, particularly where you have established or transformed HR processes, will be a significant advantage.