HR Employee Coordinator

Real Hires LLC; South Africa; Remote; ZAR 180,000 - 300,000; Full time

Job summary

Real Hires LLC in South Africa is seeking an HR Employee Coordinator who enjoys helping people, solving problems, and keeping things organized. You’ll support employees from day one to offboarding, coordinate onboarding, address concerns, track performance, and help create a positive work experience.

As a strong communicator with initiative, you’ll conduct check-ins, monitor engagement and attendance, document interactions, and escalate serious issues to the HR Manager.

Qualifications

• Experience in HR, employee relations, HR coordination or a similar people-focused role.
• Strong written and spoken English.
• Excellent communication skills and the ability to build trust with employees.
• Ability to handle sensitive concerns with empathy, professionalism and confidentiality.
• Strong organizational skills and attention to detail.
• Ability to manage multiple employees, follow-ups and priorities.
• Experience with onboarding, offboarding, or employee engagement is a plus.
• Familiarity with Monday.com or similar project management tools is an advantage.
• A proactive mindset, good judgment and the ability to work independently.
• A strong sense of ownership and a commitment to following through.

Responsibilities

• Conduct onboarding communication and guide new hires through the process.
• Coordinate onboarding sessions and Day 1 client contact and check-ins.
• Keep employee information accurate and updated on the Check-ins Board.
• Monitor employee engagement, attendance, and performance concerns.
• Address payroll, attendance and workplace concerns, and help employees work through challenges.
• Prepare and issue improvement plans when appropriate.
• Escalate serious or unresolved concerns to the HR Manager.
• Track issues and follow through until they’re resolved.
• Document employee interactions, action items and follow-ups in Monday.com.

Skills

HR coordination

Employee relations

Communication

English proficiency

Organizational skills

Onboarding

Offboarding

Confidentiality

Remote collaboration

Tools

Monday.com

Job description

Be the support employees need. Help great teams do their best work.

Great employee experiences don’t happen by accident. They start with someone who listens, follows through, and makes sure people feel supported at every stage of their journey.

We’re looking for an HR Employee Coordinator who enjoys helping people, solving problems, and keeping things organized. You’ll support employees from their first day to their last, coordinate onboarding, address concerns, track performance and attendance issues, and help create a positive work experience.

If you’re a strong communicator who takes initiative and cares about people, this is your chance to make a real impact.

What You’ll Do

Keep Employees Supported and Engaged

• Conduct first-day and regular employee check-ins to see how people are doing.
• Monitor employee engagement, attendance, and performance concerns.
• Follow up with employees who need additional support.
• Keep employee information accurate and updated on the Check-ins Board.

Address Concerns and Find Solutions

• Listen to employee concerns about payroll, attendance, and workplace issues.
• Help employees work through challenges and improve their performance when needed.
• Prepare and issue improvement plans when appropriate.
• Escalate serious or unresolved concerns to the HR Manager.
• Track issues and follow through until they’re resolved.

Make Onboarding Smooth and Simple

• Coordinate onboarding communication and guide new hires through the process.
• Ensure new employees complete required documents and system setup.
• Conduct onboarding sessions and Day 1 client contact and check-ins.
• Help new hires feel prepared, welcomed, and ready to succeed.

Support a Smooth Offboarding Process

• Coordinate offboarding communication and documentation.
• Work with HR Admin to ensure proper handoffs for system access removal.
• Update employee records, including rehire eligibility and applicable blacklist status.

Keep Records and Reports on Track

• Prepare daily and weekly updates on employee status, concerns, and trends.
• Document employee interactions, action items, and follow-ups in Monday.com.
• Keep HR records organized and ensure important updates reach the right people on time.

What You’ll Bring

• Experience in HR, employee relations, HR coordination, or a similar people-focused role.
• Strong written and spoken English.
• Excellent communication skills and the ability to build trust with employees.
• The ability to handle sensitive concerns with empathy, professionalism, and confidentiality.
• Strong organizational skills and attention to detail.
• The ability to manage multiple employees, follow-ups, and priorities.
• Experience with onboarding, offboarding, or employee engagement is a plus.
• Familiarity with Monday.com or similar project management tools is an advantage.
• A proactive mindset, good judgment, and the ability to work independently.
• A strong sense of ownership and a commitment to following through.

Why You’ll Love This Role

• Make a meaningful difference. Help employees feel heard, supported, and valued.
• Own important HR responsibilities. Play an active role in employee engagement and day-to-day HR operations.
• Work remotely. Collaborate with a team that values communication and employee support.
• Expand your HR experience. Build your skills across onboarding, employee relations, and offboarding.
• Help build a stronger team. Contribute to a workplace where employees can grow and succeed.

Help employees feel supported. Help teams work better. Make every interaction count.