Housekeeping Supervisor - The Kingdom Resort

The Beekman Group; Moses Kotane Local Municipality; On-site; ZAR 180,000 - 240,000; Full time

Job summary

The Kingdom in Pilanesberg, under Beekman Group, seeks an experienced Housekeeping Supervisor to lead housekeeping and laundry teams, allocate daily duties, and oversee stock control and stocktakes.

The role also supports Reception with cash handling and administration, along with staff appraisals and employee matters, while safeguarding assets and enforcing standards.

Qualifications

• 3–5 years’ experience in Housekeeping, ideally in a hotel or resort.
• Previous supervisor or senior housekeeping experience is advantageous.
• Strong knowledge of housekeeping and laundry operations.
• Experience supervising a housekeeping team.
• Experience with stock control, stocktaking and inventory management.
• Excellent attention to detail and strong organisational skills.
• Good communication and interpersonal skills.
• Willingness to assist with Reception duties when required.

Responsibilities

• Supervise housekeeping and laundry staff and allocate daily duties.
• Monitor performance to maintain high housekeeping standards.
• Oversee stock control, stocktakes and inventory.
• Assist Reception with cash handling and general administration.
• Conduct staff appraisals and manage employee matters.
• Safeguard company assets and ensure company standards.

Skills

Housekeeping supervision

Stock control

Cash handling

Administration

Communication

Attention to detail

Team leadership

Organisational skills

Problem solving

Independent work

Tools

Stock control software

Record keeping systems

MS Office

Job description

We are looking for an experienced and hands-on Housekeeping Supervisor to join our Resorts team. The successful candidate will supervise housekeeping and laundry staff, maintain high housekeeping standards, allocate and monitor daily duties, and oversee stock control and stocktakes. The role will also provide support to Reception with cash handling, receipts and general administration, as well as staff appraisals and employee matters. The successful candidate will be responsible for the safekeeping of company assets and ensuring that all duties are carried out in accordance with company standards and management instructions.

Minimum Qualifications and Experience:

• 3–5 years’ experience in Housekeeping, preferably within a hotel, resort or hospitality environment.
• Previous experience in a Housekeeping Supervisor or senior housekeeping role will be an advantage.
• Strong knowledge of housekeeping and laundry operations.
• Experience supervising and managing a housekeeping team.
• Experience with stock control, stocktaking and inventory management.
• Good understanding of housekeeping standards and quality control.
• Strong administrative and organisational skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Ability to work independently and under pressure.
• Basic financial and cash-handling skills will be an advantage.
• Computer literacy and the ability to maintain accurate records.
• Willingness to assist with Reception duties when required.

Key Competencies and Personal Attributes:

• A confident and experienced housekeeping professional.
• A strong team leader who can motivate and manage staff effectively.
• Highly organised with excellent attention to detail.
• Proactive and able to identify and resolve operational issues.
• Reliable, trustworthy and accountable.
• Professional and well presented.
• Able to communicate effectively with staff, management, guests and other departments.
• Flexible and willing to assist wherever required.
• Passionate about maintaining high housekeeping and guest service standards.

Only short-listed candidates will be contacted.

South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at The Kingdom in the Pilanesberg. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

Ref: 06/11