Cleaning Team Leader - Hospitality

Placements24; Paarl; Sur place; ZAR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Competitive salary commensurate with经验

Career growth opportunities

Comprehensive training in hospitality

Subsidized meals

Accommodation assistance

Résumé du poste

Placements24 is seeking an experienced Cleaning Team Leader for a prestigious hotel group in Paarl, Western Cape. You will oversee housekeeping operations, manage a team of cleaners, develop daily schedules, and ensure compliance with hygiene protocols to maintain guest comfort and high standards.

The role requires strong leadership, attention to detail, and the ability to train staff. You will collaborate with Front Desk and Maintenance, manage supplies, and address guest requests while

Qualifications

• Experience in a supervisory role within hotel housekeeping or cleaning environments.
• Knowledge of cleaning procedures, chemicals, and equipment specific to hospitality.
• Strong understanding of health, safety, and hygiene standards in a hotel setting.
• Excellent leadership, communication, and interpersonal skills.
• Ability to train, motivate, and manage a diverse team.

Responsabilités

• Lead, train, and supervise a team of housekeeping and cleaning staff to ensure efficient and high-quality service delivery.
• Develop and manage daily cleaning schedules for guest rooms, public areas, and back-of-house spaces.
• Conduct regular inspections of guest rooms and public areas to ensure they meet the hotel's cleanliness standards.
• Ensure adherence to health, safety, and sanitation regulations.
• Manage inventory of linens, cleaning supplies, and guest amenities; place orders as needed.
• Address guest requests and concerns related to housekeeping promptly and professionally.
• Implement and maintain waste management and recycling programs.
• Conduct staff training sessions on cleaning techniques, safety procedures, and customer service.
• Monitor staff performance and provide constructive feedback and recognition.
• Collaborate with Front Desk and Maintenance for seamless operations.

Connaissances

Leadership

Supervision

Cleaning procedures

Health & safety

Communication

Team training

Time management

Organizational skills

Flexibility

Description du poste

About the Role Our client, a prestigious hotel group operating in the beautiful town of Paarl, Western Cape , is seeking an experienced and motivated Cleaning Team Leader to oversee the housekeeping and cleaning operations. This role is crucial for maintaining the exceptional standards of cleanliness and presentation expected by guests. The Cleaning Team Leader will be responsible for managing a team of cleaning staff, coordinating daily tasks, ensuring adherence to strict hygiene protocols, and maintaining inventory of cleaning supplies. The ideal candidate possesses excellent leadership qualities, a keen eye for detail, and a passion for delivering outstanding guest experiences. This position is integral to the reputation and operational success of our client in the competitive hospitality market of Paarl .

Key Responsibilities

• Lead, train, and supervise a team of housekeeping and cleaning staff to ensure efficient and high-quality service delivery.
• Develop and manage daily cleaning schedules for guest rooms, public areas, and back-of-house spaces.
• Conduct regular inspections of guest rooms and public areas to ensure they meet the hotel's standards for cleanliness and maintenance.
• Ensure adherence to all health, safety, and sanitation regulations and policies.
• Manage inventory of linens, cleaning supplies, and guest amenities, placing orders as needed.
• Address guest requests and concerns related to housekeeping promptly and professionally.
• Implement and maintain efficient waste management and recycling programs.
• Conduct staff training sessions on cleaning techniques, safety procedures, and customer service.
• Monitor staff performance and provide constructive feedback and recognition.
• Collaborate with other hotel departments, such as Front Desk and Maintenance, to ensure seamless operations.

Requirements

• Proven experience in a supervisory or leadership role within hotel housekeeping or a related hospitality cleaning environment.
• Strong knowledge of cleaning procedures, chemicals, and equipment specific to the hospitality industry.
• Excellent understanding of health, safety, and hygiene standards in a hotel setting.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to train, motivate, and manage a diverse team.
• Meticulous attention to detail and a commitment to excellence.
• Good organizational and time-management skills.
• Flexibility to work various shifts, including weekends and public holidays, as required in Paarl, Western Cape.
• A professional and positive attitude.
• Ability to handle stressful situations calmly and effectively.

Benefits

• Our client offers a competitive salary commensurate with experience and a positive working environment.
• This role provides opportunities for career growth within a renowned hotel group.
• Employees receive comprehensive training in hospitality standards and best practices.
• Benefits include subsidized meals and potential for accommodation assistance.
• You will be part of a dynamic team that values dedication and quality service.
• This is an exciting opportunity to contribute to a luxury brand and develop your career in the vibrant Paarl hospitality scene.