Housekeeping Manager (Winelands) Permanent

Mycareercraft; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mycareercraft is seeking a hands-on Housekeeping Supervisor to lead the team responsible for guest lodges, public areas and laundry. You will drive daily operations, uphold cleanliness standards and deliver excellent guest experiences in a bustling hospitality environment.

Ideal candidates have 2-3 years of housekeeping leadership in hospitality, strong communication, and a lead-by-example mindset to inspire staff and maintain spotless premises.

Qualifications

• 2-3 years' housekeeping management experience (hospitality preferred).
• Strong leadership and team coordination abilities.
• Excellent communication and attention to detail.
• Hands-on, lead-by-example approach.

Responsibilities

• Oversee day-to-day housekeeping department operations in line with standards.
• Inspect laundry, public areas, and lodges regularly.
• Manage, support and guide housekeeping staff.
• Brief team at start of each shift with duties and updates.
• Set appearance, hygiene and professionalism standards in uniform and conduct.
• Ensure guest lodges and public areas are guest-ready and well-presented.
• Report and follow up on maintenance/repair needs.
• Coach and train staff to keep skills sharp.
• Maintain positive, courteous, professional attitude at all times.
• Anticipate and respond to guest needs quickly and efficiently.
• Resolve guest complaints promptly and escalate as needed.
• Conduct monthly linen and stock checks; maintain stock records.

Job description

Are you a hands-on housekeeping leader who takes pride in spotless lodges and a well-run team? We're recruiting on behalf of a hospitality establishment looking for a Housekeeping Supervisor to keep their guest lodges, public areas, and laundry running like clockwork.

What you'll need:

• Grade 12
• 2-3 years' housekeeping management experience (or similar) within hospitality is preferred
• A natural ability to lead, coordinate, and motivate a team
• Strong communication skills
• Self-discipline and a good eye for detail
• A hands-on, lead-by-example approach

What you'll be doing:

• Overseeing the day-to-day running of the housekeeping department in line with company standards
• Conducting regular inspections of laundry, public areas, and lodges
• Managing, supporting, and guiding housekeeping staff
• Briefing the team at the start of each shift on duties and departmental updates
• Setting the standard for appearance, hygiene, and professionalism in uniform and conduct
• Making sure guest lodges and public areas are always guest-ready - clean, hygienic, and well-presented
• Reporting maintenance and repair issues and following up to ensure they're actioned
• Coaching and training staff on the job to keep skills sharp
• Keeping a positive, courteous, and professional attitude at all times
• Anticipating and responding to guest needs quickly and efficiently
• Resolving guest complaints promptly and escalating where needed
• Conducting monthly stock takes and keeping accurate linen and consumable stock records
• Flagging any policy breaches to senior management
• Following reasonable instructions from management

If you're organised, a natural leader, and take real pride in a spotless, guest-ready property, we'd love to hear from you.

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