Housekeeping Supervisor: Lead Clean, Guest-Ready Lodges

Mycareercraft; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mycareercraft is seeking a hands-on Housekeeping Supervisor to lead the team responsible for guest lodges, public areas and laundry. You will drive daily operations, uphold cleanliness standards and deliver excellent guest experiences in a bustling hospitality environment.

Ideal candidates have 2-3 years of housekeeping leadership in hospitality, strong communication, and a lead-by-example mindset to inspire staff and maintain spotless premises.

Qualifications

• 2-3 years' housekeeping management experience (hospitality preferred).
• Strong leadership and team coordination abilities.
• Excellent communication and attention to detail.
• Hands-on, lead-by-example approach.

Responsibilities

• Oversee day-to-day housekeeping department operations in line with standards.
• Inspect laundry, public areas, and lodges regularly.
• Manage, support and guide housekeeping staff.
• Brief team at start of each shift with duties and updates.
• Set appearance, hygiene and professionalism standards in uniform and conduct.
• Ensure guest lodges and public areas are guest-ready and well-presented.
• Report and follow up on maintenance/repair needs.
• Coach and train staff to keep skills sharp.
• Maintain positive, courteous, professional attitude at all times.
• Anticipate and respond to guest needs quickly and efficiently.
• Resolve guest complaints promptly and escalate as needed.
• Conduct monthly linen and stock checks; maintain stock records.

Job description

Mycareercraft is seeking a hands-on Housekeeping Supervisor to lead the team responsible for guest lodges, public areas and laundry. You will drive daily operations, uphold cleanliness standards and deliver excellent guest experiences in a bustling hospitality environment.

Ideal candidates have 2-3 years of housekeeping leadership in hospitality, strong communication, and a lead-by-example mindset to inspire staff and maintain spotless premises.