Guest-Experience Laundry & Housekeeping Supervisor

City Lodge Hotels Limited; South Africa; On-site; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Job summary

City Lodge Hotels Limited is seeking a Laundry Supervisor who will oversee laundry operations, supervise staff, ensure hygiene and quality, and support housekeeping leadership across the property.

The role requires previous housekeeping or laundry experience, plus strong leadership and compliance with safety and audit standards. Long shifts and extensive standing are expected in a hospitality setting.

Qualifications

• Grade 10–12 completed; internal candidates only require Grade 10-12.
• Must have completed chemical, equipment, linen and terry handling, and first-time manager courses.
• Computer literacy essential, especially Microsoft Office.

Responsibilities

• Place orders within budget and audit constraints.
• Adhere to audit requirements and control costs to minimise wastage.
• Minimise casual labour and manage staffing per shift.
• Process and archive documentation per audit standards.
• Carry out Health & Safety and Disaster Management requirements.
• Lead and train cyclical cleaning programmes daily/weekly/monthly.
• Inspect areas for housekeeping quality and brand standards.
• Plan staffing levels and maintain service standards across all hotel areas.

Skills

Leadership

Organisational

Communication

Interpersonal

Problem solving

Conflict management

Learning agility

Time management

Education

Grade 10-12

First-time manager courses

Chemical handling

Linen handling

Equipment handling

Terry handling

Job description

City Lodge Hotels Limited is seeking a Laundry Supervisor who will oversee laundry operations, supervise staff, ensure hygiene and quality, and support housekeeping leadership across the property.

The role requires previous housekeeping or laundry experience, plus strong leadership and compliance with safety and audit standards. Long shifts and extensive standing are expected in a hospitality setting.