Housekeeping Contract Manager: Lead Ops & Quality

Elchemie; Gauteng; On-site; ZAR 142,000 - 193,000; Full time

Benefits offered by this job

Provident fund

Permanent position

Career progression

Job summary

Elchemie is seeking a hands-on Housekeeping Supervisor to lead site cleaning teams across shifts in Gauteng. You will mentor room attendants, ensure hotel-grade hygiene, manage rosters, and drive service excellence in partnership with client executives.

The role requires 3–5 years in housekeeping supervision, strong communication, and a solid understanding of SA labour and safety standards. A matric with hospitality or operations qualifications is advantageous, and transport is essential.

Qualifications

• 3–5 years in contract management or supervision in housekeeping/cleaning services.
• Knowledge of hotel housekeeping standards, cleaning methods, chemical management, and guest satisfaction.
• Willingness to work flexible shifts, including weekends/holidays.
• Valid transport for shift times.
• Knowledge of SA labour law (BCEA, LRA) and OHS standards.
• Matric and qualification in Hospitality/Facilities/Operations advantageous.

Responsibilities

• Lead site cleaning teams and room attendants; manage shift rosters, training, and performance.
• Collaborate with client's Executive Housekeeper and site management; address client queries and operational needs.
• Oversee daily cleaning operations, hygiene standards, room turnarounds and inspections across properties.
• Conduct SLA reviews with hotel management and drive service improvements.
• Monitor contract profitability, budgets, wage costs, chemical/equipment usage, and asset registers.
• Enforce OHS standards and audit readiness, including color-coding and MSDS compliance.

Skills

People management

Communication

Client relationship

Housekeeping knowledge

Education

Matric (Gr12)

Hospitality/Facilities/Operations qualification

Job description

Elchemie is seeking a hands-on Housekeeping Supervisor to lead site cleaning teams across shifts in Gauteng. You will mentor room attendants, ensure hotel-grade hygiene, manage rosters, and drive service excellence in partnership with client executives.

The role requires 3–5 years in housekeeping supervision, strong communication, and a solid understanding of SA labour and safety standards. A matric with hospitality or operations qualifications is advantageous, and transport is essential.