Assistant Contract Manager Housekeeping (East Rand)

Elchemie; Gauteng; On-site; ZAR 173,000 - 207,000; Full time

Job summary

Elchemie is seeking a supervisory leader for housekeeping and cleaning services in Gauteng. You will direct floor teams across rotating shifts, coordinate rosters, and train staff on-site to uphold hotel-grade hygiene and turnaround standards.

You will collaborate with the Executive Housekeeper and site management, inspect rooms, manage client queries, and ensure SLA compliance. Flexible shifts, including nights and holidays, are required, with reliable transport for East Rand handovers.

Qualifications

• 2-4 years supervisory/team-lead experience strictly within Housekeeping and Cleaning Services (Hotel, Resort, Lodge, or Hospitality).
• Strong interpersonal and communication skills with ability to lead floor staff and liaise with hotel stakeholders.
• Good working knowledge of hotel housekeeping standards, cleaning equipment, chemical handling, and room inspections.
• Willingness to work flexible shift rosters including night shifts, weekends and holidays.
• Reliable transport for shift handovers in the East Rand.
• Matric pass; tertiary qualification in Hospitality, Operations, or Facilities Management is advantageous.

Responsibilities

• Direct, motivate, and supervise site cleaning teams and room attendants across rotating shifts.
• Coordinate daily shift rosters, manage attendance, and conduct on-the-floor operational training.
• Inspect floors and rooms to ensure hotel-grade hygiene, quality, and turnaround standards.
• Support the Contract Manager with daily client queries, SLA compliance, and service delivery adjustments.
• Monitor cleaning chemical usage, issue site consumables, audit equipment maintenance, and keep inventory records.
• Ensure strict adherence to OHS standards, color-coding sanitation protocols, and chemical safety.

Skills

Supervisory leadership

Team support & coordination

Interpersonal communication

Operational liaison with stakeholders

Education

Matric pass

Hospitality/Facilities mgmt qualification (advantage)

Job description

What you'll be doing

• Supervisory Leadership & Team Support: Assist in directing, motivating, and supervising site cleaning teams and room attendants across rotating shifts; coordinate daily shift rosters, manage shift attendance, and conduct on-the-floor operational training.
• Housekeeper Collaboration & Quality Control: Work closely with the hotel Executive Housekeeper and site management; conduct regular floor and room inspections to ensure hotel-grade hygiene, quality, and turnaround standards are consistently met.
• Operational Execution & Client Relations: Support the Contract Manager with daily client queries, SLA compliance, and immediate service delivery adjustments.
• Stock & Resource Management: Assist in monitoring cleaning chemical usage, issuing site consumables, auditing equipment maintenance, and keeping accurate inventory registers.
• Health & Safety Compliance: Ensure strict adherence to Occupational Health and Safety (OHS) standards, color-coding sanitation protocols, chemical safety (MSDS), and workplace rules.

What you'll need

• Minimum 2-4 years of supervisory or team-lead experience strictly within Housekeeping and Cleaning Services (Hotel, Resort, Lodge, or Hospitality environment).
• Strong interpersonal and communication skills with a proven ability to lead floor staff, address operational challenges, and liaise professionally with hotel stakeholders.
• Industry Knowledge: Good working knowledge of hotel housekeeping standards, cleaning equipment, chemical handling, and room inspection protocols.
• Shift Availability: Fully available and willing to work flexible shift rosters, including night shifts, weekends, and public holidays as required by hotel operations.
• Transport: Must have reliable, dependable transport to and from work for scheduled shift handovers in the East Rand.
• Qualifications: Matric pass; Tertiary qualification in Hospitality, Operations, or Facilities Management is advantageous.

What is in it for you?

• Competitive Remuneration: R17 000 CTC (includes 5.25% provident fund contribution).
• Dynamic Environment: A high-performance culture focused on leadership development, teamwork, and service excellence.

A Few Things to Know

• Environment: Fast-paced, active on-the-floor supervision, and service-focused.
• Schedule: Shift work required (day, night, weekend, and holiday rotations depending on site requirements).
• Transport: Reliable transport to ensure punctual arrival for shift handovers is essential.

If you don't hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission).

Data Privacy Notice

By applying, you consent to Elchemie processing your personal data for the purpose of job matching. Your data will be securely stored and shared only with trusted service providers and clients.