A seasoned Hospitality Sales Executive is required for an Established Sandton Luxury Hotel. The successful Sales Exec will manage existing Blue-Chip clients for the property's luxury accommodation, eateries, spa, event and banqueting spaces, while aggressively pursuing new high-end business opportunities. This is an ideal role for a seasoned and driven Hotel sales professional looking to represent one of the area's most prestigious properties!
Key Areas of Responsibility:
- Generate maximum revenue potential from Key Accounts, Prospecting Accounts, and New Business
- Actively source new business opportunities through cold calling, networking, and referrals
- Collaborate with the Marketing Team and attend and represent the property at various trade shows, workshops, and presentation/training sessions
- Schedule and conduct sales calls, client meetings, virtual presentations, site inspections, and educational visits
- Maintain and grow existing accounts in terms of revenue
- Create awareness of the products by way of virtual presentations to potential clients
- Update and manage client profiles on internal booking and reservation systems
- Generate and tailor quotations to client requirements and upsell packages to include all aspects of the business (e.g., Conferencing & Events, Premium Event Space, Luxury Rooftop Venue, and the Spa)
- Collaborate with the Banqueting and Food & Beverage teams to ensure the smooth execution of events
- Follow up after events to ensure client satisfaction and encourage repeat business
- Work closely with the General Manager on unit-based promotions and initiatives
- Monitor booking trends and suggest promotions and special offers to mitigate ‘valley periods’
- Attend and contribute to internal meetings, operational meetings, and budget meetings
Expectations:
- Ensure all correspondence is professional, accurate, and timely
- Maintain detailed records of leads, calls, site-inspections, and events
- Prepare weekly and monthly reports to track and record revenue and progress
- Set clear sales objectives, and provide support where necessary
- Develop and maintain good relationships with various internal stakeholders, including parent group entities and on-site dining partners
- Host and organise incoming and outgoing educational visits as well as site inspections at the property
- Support and assist the property in ad hoc projects
- Liaise with the General Manager on a frequent basis and provide sales support with unit-based promotions and initiatives.
Requirements and Qualifications:
- Matric certificate – Grade 12
- Sales diploma / degree
- Hospitality or Tourism diploma / degree
- Knowledge of property management and reservation systems (e.g., Infor/SCS and Dineplan) advantageous
- At least 5 years’ experience in a sales role
- At least 2 years’ experience in the hospitality industry
- Excellent negotiation skills
- Must have a valid driver’s license & must have own car
- Must have a valid passport and be able to travel locally, regionally, or internationally as required
- Must be able to work with all market segments