Hotel L&D Leader: Elevate Guest Experience & Team Growth

HotelJobs; Cape Town; On-site; ZAR 550,000 - 850,000; Full time

Job summary

HotelJobs in Cape Town is seeking an experienced Learning & Development Manager for a 5* internationally branded hotel. The L&D Manager will coordinate, deliver and execute operational training across the hotel, working closely with department leaders to identify development needs and implement practical training solutions to elevate guest satisfaction and employee engagement.

Start date ideally end-November or sooner, with qualifications in hospitality studies, a strong hotel training

Qualifications

• Qualified in Hospitality related studies with training background.
• 3+ years operational hospitality leadership experience.
• Experience in EE reporting and skills development.
• Experience with Cathsetta submissions.
• Preference for relationships with hotel schools.

Responsibilities

• Coordinate, deliver and execute operational training across the hotel.
• Work closely with department leaders to identify development needs and implement training solutions.
• Aim to elevate guest satisfaction and employee engagement.

Skills

Hospitality training

Leadership in hospitality

Employee engagement

Education

Hospitality related studies

Job description

HotelJobs in Cape Town is seeking an experienced Learning & Development Manager for a 5* internationally branded hotel. The L&D Manager will coordinate, deliver and execute operational training across the hotel, working closely with department leaders to identify development needs and implement practical training solutions to elevate guest satisfaction and employee engagement.

Start date ideally end-November or sooner, with qualifications in hospitality studies, a strong hotel training