Hotel General Manager | Guest-First Operations Leader

The Staff Connection; Cape Town; Presencial; ZAR 1.200.000 - 2.400.000; Tempo integral

Resumo da vaga

The Staff Connection is seeking a seasoned Hotel General Manager in Cape Town to lead a premier property. You will oversee end‑to‑end hotel operations, drive revenue and cost controls, and mentor a diverse team to consistently deliver guest‑centric service.

A strong financial acumen and brand stewardship are essential to succeed in this role. Ideal candidates have 5+ years in a GM role within 4*/5* hotels, with a proven record in operations, guest relations and revenue management.

Qualificações

• Minimum 5+ years of experience as a Hotel GM in 4*/5* environments.
• Strong operations, guest relations and revenue management background.
• Demonstrated commercial and financial management capability.
• Proven leadership and team development skills.
• Experience with high-volume guest stays is advantageous.

Responsabilidades

• Oversee full hotel operations and ensure exceptional guest satisfaction.
• Drive revenue, cost control and overall financial performance.
• Lead, mentor and inspire multidisciplinary teams.
• Maintain brand standards and operational excellence.
• Strengthen stakeholder and owner relationships.

Conhecimentos

Hotel GM experience

Operations leadership

Guest relations

Revenue management

Financial management

Leadership

Team development

High-volume operations

Formação

Diploma or Degree in Hotel Management / Hospitality / Business

Local citizenship

Descrição da vaga

The Staff Connection is seeking a seasoned Hotel General Manager in Cape Town to lead a premier property. You will oversee end‑to‑end hotel operations, drive revenue and cost controls, and mentor a diverse team to consistently deliver guest‑centric service.

A strong financial acumen and brand stewardship are essential to succeed in this role. Ideal candidates have 5+ years in a GM role within 4*/5* hotels, with a proven record in operations, guest relations and revenue management.