Hotel General Manager

Karen Tupper Recruitment; Wes-Kaap; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Karen Tupper Recruitment presents a senior hospitality leadership opportunity in the Western Cape. The role requires overseeing hotel operations and driving strategic plans across F&B, Rooms, and general operations to deliver exceptional guest experiences.

Candidates should have 5–7 years in Hotel Operations Management or General Management, with strong budgets, leadership, and cross-functional collaboration skills, and proficiency in Opera, Micros, and MS Office. Cape Town residents preferred.

Qualifications

• Tertiary qualification in Hospitality.
• 5–7 years of experience as Hotel Operations Manager or General Manager.
• Experience using Opera, Micros, and Microsoft Office.

Skills

Strategic planning

Leadership abilities

Problem solving

Team player / coach

Budget & finances (operational)

Education

Hospitality degree

Tools

Opera

Micros

Microsoft Office

Job description

Requirements:

• Have a good understanding of business functions such as human resources, finance, sales and marketing, revenue management, and hotel operations, both F&B and Rooms Division
• Are competent in strategic planning and have proven leadership abilities.
• Are able to clearly demonstrate problem-solving skills in a fast-paced environment and able to meet deadlines.
• Are a team player, coach, and mentor to colleagues where necessary and able to work in a multi-cultural environment.
• Able to provide innovative ideas and have an excellent understanding of budgets and finances from an operational perspective.
• Have a passion for Hospitality, with the drive to provide extraordinary experiences
• Have a tertiary qualification in Hospitality with 5 – 7 years of experience as Hotel Operations Manager, or General Manager with proven experience using Opera, Micros, and Microsoft Office.
• Open to SA citizens only
• Must reside in Cape Town