Luxury Hotel AGM: Lead Operations & Team Growth

PTY; Cape Town; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

PTY in Cape Town seeks an experienced Assistant General Manager to support daily hotel operations and supervise staff. The AGM will act in the absence of the general manager and drive performance through effective leadership and clear communication.

The ideal candidate will have strong leadership skills, a track record of staff development, and a degree in business administration or similar. Excellent interpersonal abilities and problem-solving mindset are essential.

Qualifications

• Experience leading teams in hospitality or service sectors.
• Strong interpersonal and communication skills.
• Ability to give constructive feedback and set clear goals.

Responsibilities

• Assist general manager with daily hotel operations and staff supervision.
• Nurture positive working relationships with staff and maintain morale.
• Delegate daily tasks and ensure policies are followed.
• Identify weaknesses and provide coaching where necessary.
• Deliver performance feedback and help set business goals.
• Ensure accuracy in budgeting and basic math tasks.

Skills

Leadership

Staff management

Communication

Problem solving

Coaching

Observation

Education

Degree in business administration or similar

Job description

PTY in Cape Town seeks an experienced Assistant General Manager to support daily hotel operations and supervise staff. The AGM will act in the absence of the general manager and drive performance through effective leadership and clear communication.

The ideal candidate will have strong leadership skills, a track record of staff development, and a degree in business administration or similar. Excellent interpersonal abilities and problem-solving mindset are essential.