Hotel General Manager

Network Recruitment; Durban; Presencial; ZAR 1.100.000 - 1.400.000; Tempo integral

Resumo da vaga

Network Recruitment invites applications for a dynamic Hotel Manager in Durban. You will assume full responsibility for the hotel's operation, P&L, budgets, and cash flow, while directing guest relations and service quality to protect profitability and guest satisfaction.

You will lead multi-disciplinary teams, develop and execute sales and marketing strategies, ensure governance and regulatory compliance, and drive performance and efficiency across all departments.

Qualificações

• Diploma or Degree in Finance or Business Management
• 5 to 10 years’ experience across finance, operations and management
• Hotel, hospitality or gaming industry experience essential (gaming/casino exposure)
• Strong financial management experience
• Operational, HR and people management experience
• Experience developing and implementing sales and marketing strategies
• Confident leadership, excellent communication and decision-making

Responsabilidades

• Take the lead on the full hotel operation and daily performance
• Manage finances, budgets, forecasts and cash flow
• Drive CAPEX planning and expenditure management
• Prepare financial reports, audit documentation and board papers
• Ensure strong corporate governance and regulatory compliance
• Develop and execute sales and marketing strategies
• Drive operational efficiency, profitability and service excellence
• Lead, motivate and develop teams across departments
• Oversee guest relations and ensure an exceptional customer experience
• Identify opportunities to grow revenue, manage costs and improve performance

Conhecimentos

P&L management

People management

Leadership

Forecasting & budgeting

Sales & Marketing

Decision making

Formação

Finance/Business degree

Descrição da vaga

Hospitality may be all about the guest experience, but behind the scenes, it's all about the management. And that's where you come in! Our client is looking for a dynamic, commercially switched-on Hotel Manager to take charge of an established hospitality operation in Durban.

We're looking for someone who knows their way around a P&L just as well as they know their way around guest relations. From budgets and cash flow to operations, people management, sales and marketing, you'll be calling the shots across the business and ensuring that both the guest experience and the bottom line get the attention they deserve.

Key Responsibilities:

• Take the lead on the full hotel operation and daily performance
• Manage finances, budgets, forecasts and cash flow
• Drive CAPEX planning and expenditure management
• Prepare financial reports, audit documentation and board papers
• Ensure strong corporate governance and regulatory compliance
• Develop and execute sales and marketing strategies
• Drive operational efficiency, profitability and service excellence
• Lead, motivate and develop teams across departments
• Oversee guest relations and ensure an exceptional customer experience
• Identify opportunities to grow revenue, manage costs and improve performance

Job Experience and Skills:

• Diploma or Degree in Finance or Business Management
• 5 to 10 years' experience across finance, operations and management
• Hotel, hospitality or gaming industry experience essential (with familiarity in the gaming / casino environment)
• Strong financial management experience
• Solid operational, HR and people management experience
• Experience developing and implementing sales and marketing strategies
• Confident leadership style with excellent communication and decision-making skills
• Commercially minded, hands-on and solutions-drive

A hotel is only as good as the people running it, and a great Hotel Manager knows how to get every department checking in to the same vision. If you can keep the guests happy, the team motivated, the operations running and the finances in check, we'd love to hear from you! Ready to make your next career move a five-star one?