Hotel General Manager

Placements24; Bloemfontein; On-site; ZAR 1,400,000 - 2,100,000; Full time

Benefits offered by this job

Executive salary

Medical aid

Pension fund

Performance bonuses

Relocation assistance

Job summary

Placements24 is seeking an experienced Hotel General Manager to lead a premier Bloemfontein property. You will set the vision, drive operational excellence, and maximise profitability while delivering outstanding service.

The role requires a strategic leader with a proven track record in luxury/hospitality management, strong team development, and the ability to manage diverse departments to achieve targets.

Qualifications

• 10+ years in hotel management with at least 5 years in GM or senior leadership.
• Proven track record of driving revenue, profitability, and guest satisfaction.
• Degree in Hospitality Management or Business Administration.
• Strong leadership, communication, and interpersonal skills.

Responsibilities

• Provide strategic leadership and overall management of the hotel operations.
• Develop and implement business plans to achieve revenue and guest satisfaction goals.
• Oversee all departments including operations, sales, marketing, finance and HR.
• Manage budget, P&L, and financial performance with cost-control measures.
• Recruit, train, motivate, and manage a high-performing hotel management team.
• Ensure compliance with local regulations, health, safety, and brand standards.
• Develop and execute sales and marketing strategies to drive occupancy and revenue.
• Build relationships with owners, stakeholders and the local community.
• Maintain and enhance the hotel's physical assets and property standards.

Skills

Hotel management

Leadership

Budgeting

Sales & marketing

P&L management

Communication

Strategic thinking

Education

Hospitality Management degree

Business Administration degree

Tools

Hotel management systems

Financial reporting tools

Job description

About the Role

Our client, a distinguished hotel operator, is seeking a seasoned and results-oriented Hotel General Manager to lead a prominent property in Bloemfontein. This executive role demands a strategic leader with a proven history of driving operational excellence, enhancing guest satisfaction, and maximizing profitability. The General Manager will be responsible for overseeing all aspects of hotel operations, from sales and marketing to finance and human resources. You will set the vision for the hotel, cultivate a strong team culture, and ensure the property maintains its reputation for outstanding service and quality within Free State. This is a critical leadership position for a hospitality professional aiming for a significant career advancement.

Key Responsibilities

• Provide strategic leadership and overall management of the hotel operations.
• Develop and implement business plans to achieve revenue, profitability, and guest satisfaction goals.
• Oversee all departments, including operations, sales, marketing, finance, and human resources.
• Ensure the delivery of exceptional guest service standards and maintain the hotel's reputation.
• Manage the hotel's budget, P&L, and financial performance, implementing cost-control measures.
• Recruit, train, motivate, and manage a high-performing hotel management team and staff.
• Ensure compliance with all local regulations, health, safety, and brand standards.
• Develop and execute effective sales and marketing strategies to drive occupancy and revenue.
• Build strong relationships with owners, stakeholders, and the local community.
• Maintain and enhance the hotel's physical assets and property standards.

Requirements

• A minimum of 10 years of progressive experience in hotel management, with at least 5 years as a General Manager or equivalent senior leadership role.
• Proven track record of successfully managing hotel operations and achieving financial targets in a competitive market.
• In-depth understanding of hotel operations, sales, marketing, finance, and human resources.
• Strong leadership, strategic thinking, and decision-making abilities.
• Excellent communication, negotiation, and interpersonal skills.
• A degree in Hospitality Management, Business Administration, or a related field is essential.
• Experience with major hotel brands or independent luxury properties.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Proficiency in hotel management systems and financial reporting tools.
• Demonstrated ability to foster a positive work environment and develop talent.

Benefits

• Our client offers a highly attractive executive salary, comprehensive medical aid, pension fund, and performance-based bonuses.
• This role presents an excellent opportunity for career growth and leadership development within a respected hospitality group.
• Relocation assistance may be considered for the right candidate.
• Join us in leading a premier establishment in Bloemfontein, Free State.