Hotel General Manager - Safari Lodge

Placements24; Bloemfontein; Vor Ort; ZAR 900.000 - 1.500.000; Vollzeit

Benefits dieser Stelle

On-site accommodation

Comprehensive medical aid

Professional development

Relocation assistance

Zusammenfassung

Placements24 is seeking an experienced General Manager for a flagship luxury safari lodge near Bloemfontein, in the Free State. You will lead all lodge operations, including guest experiences, staff management, budgeting, and strategic planning to drive profitability.

The ideal candidate has 7+ years in hospitality management with at least 3 years in a GM role, strong leadership and financial skills, and a passion for conservation and nature. On-site living and weekends are expected.

Qualifikationen

• 7+ years in hospitality management, with 3+ years as GM or Asst GM in lodge/resort
• Experience managing operations in remote or unique environments
• Strong financial management and P&L responsibility

Aufgaben

• Oversee daily safari lodge operations ensuring seamless guest experiences
• Lead and motivate diverse lodge staff including hospitality, guides, and maintenance
• Develop and implement strategic plans to meet financial targets and profitability
• Maintain highest standards of service, quality, and safety
• Manage budgets, control expenses, and optimize resources
• Oversee guest relations, handle inquiries and resolve issues promptly
• Coordinate with wildlife and conservation teams to enhance guest experience
• Maintain relationships with tour operators, suppliers, and local communities
• Implement and uphold environmental sustainability practices
• Ensure compliance with regulations and licensing requirements

Kenntnisse

Leadership

Financial management

PMS experience

Remote staff management

Hospitality management

Luxury tourism

Ausbildung

Hospitality Management degree

Tourism or related field

Tools

PMS software

Jobbeschreibung

About the Role Our client, an esteemed operator of luxury safari lodges, is seeking an experienced and passionate General Manager to lead their flagship property near Bloemfontein. This is an exceptional opportunity to manage a unique hospitality experience deeply connected to nature and wildlife. The ideal candidate will possess strong leadership skills, a deep understanding of luxury tourism, and a commitment to operational excellence and guest satisfaction. You will be responsible for all aspects of lodge operations, staff management, financial performance, and preserving the unique ambiance of this stunning Bloemfontein, Free State location.

Key Responsibilities

• Oversee all daily operations of the safari lodge, ensuring seamless guest experiences.
• Manage and motivate a diverse team of lodge staff, including hospitality, guides, and maintenance.
• Develop and implement strategic plans to achieve financial targets and enhance profitability.
• Ensure the highest standards of service, quality, and safety are maintained throughout the lodge.
• Manage budgets, control expenses, and optimize resource allocation.
• Oversee guest relations, handling inquiries and resolving issues promptly.
• Liaise with wildlife and conservation teams to ensure an integrated guest experience.
• Maintain relationships with tour operators, suppliers, and local communities.
• Implement and uphold environmental sustainability practices.
• Ensure compliance with all relevant regulations and licensing requirements.

Requirements

• Minimum of 7 years of experience in hospitality management, with at least 3 years as a General Manager or Assistant General Manager, preferably in a lodge or resort setting.
• Proven ability to manage complex operations in a remote or unique environment.
• Strong financial management and P&L responsibility experience.
• Excellent leadership, communication, and problem-solving skills.
• Passion for nature, wildlife, and conservation is highly desirable.
• Experience with managing diverse teams and remote staff.
• Proficiency in property management systems (PMS) and relevant software.
• Ability to live on-site and work flexible hours, including weekends and holidays.
• A degree in Hospitality Management, Tourism, or a related field is preferred.
• Must be based in or willing to relocate to the Bloemfontein, Free State area.

Benefits

• Competitive annual salary of ZAR, plus potential for performance bonuses.
• On-site accommodation provided.
• Comprehensive medical aid.
• Opportunities for professional development within the luxury safari tourism sector.
• Immersive experience in a unique natural environment.
• Relocation assistance available for the right candidate.
• Be part of a dedicated team committed to exceptional guest experiences in Bloemfontein.