Hospitality Group Training Lead

Headhunters; Wes-Kaap; On-site; ZAR 240,000 - 420,000; Full time

Job summary

Headhunters is seeking an experienced training facilitator to design and deliver in-store and classroom programs across hospitality operations. The role covers class facilitation, training planning, and managing sponsorships.

You will develop course materials, coordinate yearly training schedules, support new store openings, conduct induction programs, and ensure WSP targets are met with accurate reporting.

Qualifications

• Grade 12 / Matric.
• Relevant Degree / Diploma in training and hospitality.
• Experience in training in hospitality.
• Valid drivers license and vehicle.

Responsibilities

• Class Facilitation/ Facilitation Training: facilitate various classes and prepare materials.
• Yearly Training Planner: plan and schedule internal and external training, track activities.
• New Store Opening Training: deliver brand and systems training, coordinate in-store support.
• Company Induction Programme: monthly inductions, system training, and onboarding.
• Yearly Workplace Skills Plan Submissions (WSP): track targets and submit by April.
• Managing External Training Sponsorship (DEG): manage budget and sponsorship reporting.

Skills

Facilitation

Training coordination

Reporting

Driver's license

Education

Relevant Degree / Diploma in training and hospitality

Tools

Kissflow

Magicbox

MS Micros

E-Learning Platform

Job description

Headhunters is seeking an experienced training facilitator to design and deliver in-store and classroom programs across hospitality operations. The role covers class facilitation, training planning, and managing sponsorships.

You will develop course materials, coordinate yearly training schedules, support new store openings, conduct induction programs, and ensure WSP targets are met with accurate reporting.