Hospitality Front Desk & Admin Coordinator

Advius; Durban; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Advius is seeking a warm, professional Receptionist & Administrative Assistant for a boutique guesthouse with an on-site beauty bar in Hillcrest, KwaZulu-Natal. You will be the first point of contact for guests and spa clients, handle enquiries via phone, WhatsApp and email, and manage bookings and administrative tasks.

Ideal candidates have 2–3 years in a similar role, are computer literate (Word, Excel and email) and possess strong communication and customer service skills.

Qualifications

• 2–3 years of reception or administrative experience.
• Proficient in Word, Excel and email.
• Strong communication and customer service skills.
• Able to take clear photos and short videos on a smartphone.

Responsibilities

• Welcome guesthouse guests and spa clients.
• Handle telephone, WhatsApp and email enquiries.
• Manage guesthouse bookings, check-ins and check-outs.
• Prepare invoices and follow up on payments.
• Maintain records and perform general administrative duties.
• Coordinate with housekeeping and spa staff.
• Take occasional spa photos and short videos with client consent.

Skills

Customer service

Communication

Admin skills

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Advius is seeking a warm, professional Receptionist & Administrative Assistant for a boutique guesthouse with an on-site beauty bar in Hillcrest, KwaZulu-Natal. You will be the first point of contact for guests and spa clients, handle enquiries via phone, WhatsApp and email, and manage bookings and administrative tasks.

Ideal candidates have 2–3 years in a similar role, are computer literate (Word, Excel and email) and possess strong communication and customer service skills.